Program Coordinator

Position Summary The Program Coordinator works closely with Sirva client contacts to provide pre assignment support for their mobility programs. This position will be responsible for client mailbox management, supporting relocation agreements, and supporting client projects and inquiries.

• This position is open to be filled in the US or Philippines, working US hours.

Functions and Responsibilities % of Time Description of Duty 50% Support regional and global client directed pre-assignment initiatives such as reporting needs, group move planning, specialized program support, data queries, status updates on cost estimate or initiation requests and systems testing. Must approach tasks with a solutions oriented and consultative support influencing desired outcomes as indicated by the client Talent Mobility team.

30% Triage shared mailbox by filtering and redirecting incoming requests and tasks. Responsible for meeting client SLAs and KPIs related to inquiry response time.

20% Prepare and deliver relocation agreements and support cost estimate work as needed

Qualifications and Preferred skills

• Minimum 3 years’ experience in working in relocation required
• Experience working in a client facing role preferred
• Project Management experience preferred
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to handle multiple tasks and meet timelines
• Ability to work successfully in a team and individual environment
• Strong computer skills, including proficiency in Excel, (V-lookup and Pivot Table experience preferred)

Education and Certification Requirements

• High school diploma required
• Undergraduate degree preferred

At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:

• Position Title: Program Coordinator
• Salary Range: $24.00/hour USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

• Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.
• Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience. Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories.

It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.

If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at HRSirva@Sirva.com and let us know the nature of your request and your contact information.