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Simple Software Solutions GroupSG

Sr TechOps Lead Engineer (AWS Cloud)- REMOTE

Simple Software Solutions Group is a privately held professional services firm whose mission is to put our clients first.

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Category: Manufacturing

Location: Jacksonville Florida United States


Sr TechOps Lead Engineer (AWS Cloud)

Department: Technology / Engineering


Role Overview

We are seeking a highly experienced TechOps SME/Lead Engineer with deep expertise in Cloud to lead our cloud infrastructure, DevOps practices, reliability engineering, and operational excellence initiatives. This role is both strategic and hands-on — responsible for designing scalable architectures, improving automation, ensuring system reliability, and leading the TechOps team.


Key Responsibilities

  1. Architect and manage secure, scalable, and highly available infrastructure on AWS.
  2. Design multi-account AWS environments using AWS Organizations.
  3. Implement VPC architecture, IAM policies, networking, and security best practices.
  4. Oversee EC2, ECS/EKS, Lambda, RDS, S3, CloudFront, and related AWS services.
  5. Optimize AWS cost management and resource utilization.

Reliability & Production Operations

  1. Implement Site Reliability Engineering (SRE) best practices.
  2. Define SLIs, SLOs, and error budgets.
  3. Manage monitoring and alerting (CloudWatch, Datadog, Prometheus, Grafana).
  4. Lead incident response, root cause analysis (RCA), and postmortems.
  5. Ensure 24/7 uptime and operational resilience.

Security & Compliance

  1. Implement IAM best practices and least-privilege access controls.
  2. Manage secrets and key management (AWS KMS, Secrets Manager).
  3. Conduct vulnerability management and patching.
  4. Support compliance initiatives (SOC 2, ISO 27001, GDPR as applicable).
  5. Lead disaster recovery planning and backup strategies.

Leadership & Strategy

  1. Lead and mentor a team of DevOps/TechOps engineers.
  2. Establish operational KPIs and performance benchmarks.
  3. Manage on-call rotations and escalation processes.
  4. Collaborate with Engineering, Product, Security, and Data teams.
  5. Contribute to long-term infrastructure strategy and cloud roadmap.

<>Required Qualifications
  1. Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
  2. 10+ years in DevOps, Cloud Engineering, or Infrastructure roles.
  3. 5+ years leading technical teams.
  4. Strong hands-on experience with AWS services (EC2, EKS, RDS, S3, IAM, VPC, Lambda).
  5. Deep knowledge of networking, Linux systems, and distributed systems.
  6. Experience with Infrastructure-as-Code (Terraform or CloudFormation).
  7. Strong scripting skills (Python, Bash, or similar).
  8. Experience with containerization (Docker) and Kubernetes (EKS preferred).

Key Competencies
  1. Strong architectural thinking
  2. Hands-on technical leadership
  3. Crisis and incident management
  4. Strategic planning and execution
  5. Excellent cross-functional communication

Success Metrics
  1. 99.9%+ production uptime
  2. Reduced deployment lead time
  3. Reduced incident frequency and MTTR
  4. Improved cost efficiency
  5. High-performing and scalable TechOps function




Details

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Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Simple Software Solutions Group

Learn more about Simple Software Solutions Group and their company culture.

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Simple Software Solutions Group is a privately held professional services firm whose mission is to put our clients first. Our talented people are what drive our success! Our team focuses on creating beautiful IT solutions that provide real value. We assist businesses in navigating the complexities of technology to implement effective solutions that harmonize with their specific needs.

Simple Software Solutions Group is committed to delivering exceptional service through a blend of technical expertise and strategic insight. We collaborate closely with clients to understand their challenges and tailor our approach to meet their requirements perfectly. Whether it’s developing bespoke software, managing IT infrastructure, or consulting on technology strategy, our goal is to empower businesses by leveraging the right technologies to fuel their growth and innovation.

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