Community Liaison (Northern Ireland)

The Community Liaison Officer will play a key role in strengthening relationships between Sign Language Interactions / SignVideo and the Deaf communities across Northern Ireland. You will act as a trusted representative and advocate, ensuring that community voices are heard and that our services are accessible, relevant, and responsive to local needs.

Requirements

• Act as a liaison between SignVideo and the Deaf communities in Northern Ireland, building trust and fostering engagement.
• Promote Sign Language Interactions / SignVideo services through community outreach, events, and digital platforms.
• Deliver tailored presentations and training sessions both Face-to Face and Remote to: Deaf community members, Health and Social Care Northern Ireland (HSCNI) staff, Other stakeholders and service providers.
• Provide one-to-one and group support to users in installing and using SignVideo apps and accessing interpreting services.
• Collect and report feedback from service users to inform continuous improvement.
• Organise and facilitate workshops, drop-in sessions, and awareness campaigns across Northern Ireland.
• Represent Sign Language Interactions when attending community events, forums, and relevant meetings.
• Develop accessible resources (e.g., videos, guides, flyers) to support service awareness and usage by collaborating with other internal departments.
• Collaborate with internal teams to align community engagement with organisational goals.
• Support the implementation of new services and pilot projects in the region.
• Work closely with the interpreting department to ensure that all literature and information shared externally is up to date and reflects the current working practices of the company.
• Carry out additional duties as required by your line manager.

Benefits

• Vitality Private Health Insurance
• 32 days A/L (Including Bank holiday), increasing to 33 days after 2 years (pro-rata)
• Cycle Scheme
• Tech Scheme
• Workplace Pension
• British Sign Language Level 1, 2 & 3
• Personal VRS & VRI Package
• Life Relevancy Plan
• Company Sick Pay
• We Care Service (paid time to volunteer)