United States onlyAs a member of the ShipBob Team, you will...
- Grow with an Ownership Mindset: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.
- Collaborate with Peers and Leaders Alike: ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all sethigh standards and understand the importance oftransparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.
- Experience a High-Performance Culture and Clear Purpose: Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.
Location:Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI
Role Description:
We are looking for an FPA Manager of Operations to join our small but dynamic and fast-paced team. This role will be an integral part of the finance team, providing budgeting, forecasting, reporting, and business partner support for our Operations, Merchant Care, and Merchant Success teams. Responsibilities include, but are not limited to: detailed labor, VCPU (variable cost per unit), site metrics and profitability, facility cost analysis, headcount and OPEX analysis and approvals, as well as month-end close analysis, board presentations, and other ad-hoc analysis as needed. The FPA Manager will play a critical role in ensuring that the company is able to execute its strategic plans and achieve profitable growth.
This role will be the main liaison between Finance and the Operations team, enhancing our ability to forecast, set targets, and measure operational cost performance across the company. This role will also partner with others on the FPA team to enhance profit analysis, reporting, and forecasting and will also aid in other strategic projects ad-hoc work as necessary. This role reports to the Director, FPA.
What you’ll do:
- Complete thorough analysis on the PL each month and communicate key performance drivers and variances to plan to senior management.
- Prepare monthly and quarterly financial reporting presentations for investors and the board highlighting key business metrics, variance to budget and other relevant trends.
- Prepare the annual operating plan by engaging with VPs to build appropriate plans and targets and convert this into the financial budget.
- Collaborate with partners to strategize and report on weekly performance, especially related to Operations.
- Manage relationships with Operations team to build bottoms up forecasts and provide areas of risks and opportunities,
- Provide insightful study of key operational business metrics, develop margin and COGS analysis, and communicate findings to respective business partners.
- Utilize professional knowledge, business acumen, financial concepts, and company objectives to develop and improve models and procedures.
- Complete continuous improvement and automation in existing files and processes. Find feasible workarounds to complicated files.
- Continuously work with management to lead improvements in the company's approach to developing key strategies.
- Independently and proactively provides solutions to business needs in creative and effective ways. Analyze and help optimize investments behind key company strategies.
- Become a team leader - mentor new coworkers, fostering a collaborative, inclusive, and high-performing work environment.
- Network with stakeholders across the company to gain a better understanding of the key objectives and how you can help achieve them.
- Additional duties and responsibilities as necessary.
What you’ll bring to the table:
- Bachelor's degree in business, Finance or related degree.
- 6-8 years of experience in Commercial Finance, FPA, investment banking, consulting, or another related field.
- Must have: Excellent financial modeling skills and understanding of financial statements.
- Must have curiosity to ask questions, understand the business, and enact change.
- Preferred: 3PL or other relevant industry experience
- Excellent communication and presentation skills, with the ability to convey complex financial concepts to various stakeholders.
- High comfort level with NetSuite, Microsoft Excel, Word and PowerPoint.
- Working knowledge of SQL, Power BI, and Power Query is preferred.
- Enjoy nurturing business partnerships with senior management and teams.
- Proactive self-starter with the ability to meet deadlines within time constraints and detail oriented.
- Able to think critically about business challenges while simultaneously absorbing new knowledge and information.
- Have a passion for results and love getting into the details, with a commitment to accuracy and integrity.
- Able to thrive in a dynamic startup environment and can navigate the ambiguities that come with it.
- Strong leadership and team management skills, with the ability to inspire and guide coworkers.
- Demonstrate the ability to influence stakeholders across the organization by thinking strategically and building and executing action plans.
Perks Benefits:
- Medical, Dental, Vision Basic Life Insurance
- Paid Maternity/Parental Leave Program
- Flexible Time Off Program
- Paid Sick Leave
- Floating Holidays (2 days/year)
- Wellness Days (1 day/quarter)
- 401K Match
- Comprehensive Benefits Package https://www.shipbob.com/careers/
- See Our High-Performing Culture Check us out on Instagram (@lifeatshipbob)
ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary range of $103,523 - $135,000for this role. The full base pay range for this position in our architecture is $103,523 - $172,538.In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.
We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.
About You:
The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.
Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (https://www.shipbob.com/careers/culture/).
About Us:
ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize ShipBob’s proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across ShipBob’s dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. ShipBob is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.
ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensationand training.
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