Adaptive Planning Manager

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At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment.

Join us and Be a Part of Something Good.

Job Summary

The Adaptive Planning Manager is responsible for administering, optimizing, and supporting Workday Adaptive Planning to enable accurate and scalable financial planning. This hands-on role translates FP&A-defined requirements into system configurations, ensures integration reliability, improves existing models, and maintains high data quality across planning environments.

Candidates must demonstrate real experience with Adaptive model optimization, integration performance improvement, troubleshooting, and complex formula logic.

Key Responsibilities and Duties

Adaptive Planning Administration

• Configure, maintain, and optimize cube sheets, modeled sheets, levels, dimensions, versions, and linked structures.

• Write, debug, and enhance complex Adaptive Planning formulas, including allocations, nested IFs, and dimensional logic.

• Evaluate existing models for performance, accuracy, scalability, and maintainability—and execute targeted improvements.

• Document and explain model dependencies, roll-ups, dimensional intersections, and logic flow.

• Ensure all structures align with financial governance, GL mappings, and planning standards

Model & Integration Optimization

• Analyze existing financial models to identify performance bottlenecks, redundant logic, unnecessary dimensionality, or inefficient structures—and implement optimizations.

• Streamline model structures by consolidating sheets, improving drivers, reducing calculation load, or simplifying dimensional intersections.

• Enhance integration processes by improving mapping accuracy, metadata alignment, scheduling stability, and load performance.

• Collaborate with FP&A and technical teams to proactively redesign or refactor models and integrations to support future scalability.

• Implement best practices for data validation, formula optimization, and model efficiency within Adaptive Planning.

Integration Operations

• Monitor, validate, and troubleshoot daily integrations between Adaptive Planning and systems such as Workday Financials, ERP, HRIS, or data warehouses.

• Maintain and refine dimension crosswalks, mapping logic, metadata alignment, and automated load rules.

• Investigate and resolve failed records, performing root-cause analysis across upstream sources and Adaptive Planning.

• Document integration structures, logic changes, and downstream impacts.

Reporting & OfficeConnect

• Build and maintain Adaptive Planning reports, dashboards, and OfficeConnect templates using attributes, dynamic ranges, and dimensional filters.

• Troubleshoot and repair reporting logic, broken references, dimensional mismatches, and formula inconsistencies.

• Align reporting structures with GL hierarchies, cost centers, versions, and planning frameworks.

Testing, Documentation & Governance

• Execute unit testing, regression testing, and UAT for new configurations, model enhancements, and integration changes.

• Produce clear documentation of model logic, data flows, integration mappings, performance improvements, and configuration updates.

• Maintain metadata governance across levels, dimensions, accounts, and attributes.

• Support Finance during close, forecast, budget, and long-range planning cycles by ensuring system readiness and stability.

Cross-Functional Collaboration

• Serve as the Adaptive SME to FP&A, Accounting, and internal technical teams.

• Provide training and guidance to users on new models, functionality, and reporting tools.

• Communicate system changes, enhancements, and optimizations clearly and proactively.

Requirements

Education Requirements

Bachelor's Degree

Education or Certificate Details

Degree in Management Information Systems, Accounting, Finance, or Other Related Field

Work Experience

3-5 years

Required Related Experience

• 2+ years of direct administration experience in Workday Adaptive Planning, including model configuration, formula writing, and structural maintenance.

• Proven experience optimizing Adaptive Planning models, improving performance, simplifying logic, and enhancing model maintainability.

• Experience managing and troubleshooting Adaptive Planning integrations to ERP/HRIS systems (Workday Financials, Oracle, SAP, NetSuite, etc.).

• Experience building and maintaining OfficeConnect reports, dashboards, and dynamic planning templates.

• Demonstrated ability to document and communicatemodel logic, data flows, optimization strategies, and integration mappings.

• Strong understanding of financial planning: budgeting, forecasting, reporting, GL hierarchies, and cost center structures.

• Advanced Excel and analytical skills.

• Effective verbal and written communication skills, with the ability to explain technical details to non-technical users

• Strong interpersonal skills and ability to thrive in a collaborative environment

Preferred Experience

• Experience with Workday Prism Analytics or Workday Human Capital Management.

• Experience optimizing integrations or models during enterprise planning transformations.

• Bachelor’s degree in Finance, Accounting, Economics, or a technical/analytical field.

• Restaurant/Hospitality industry experience preferred.

Success Profile

A successful candidate has deep, hands-on experience with Workday Adaptive Planning system administration. They have a proven ability to improve model efficiency, accuracy, and performance through optimization of formulas, structures, and dimensional design. They understand and manage integration data flows, troubleshoot failures, and ensure reliable connections with ERP and HRIS systems. They are able to translate FP&A-defined requirements into accurate model configurations and reporting structures. They communicate system logic and updates clearly, maintain thorough documentation, and support the Finance organization during planning cycles. They contribute to a stable, scalable, and well-governed planning environment through technical expertise, attention to detail, and strong cross-functional collaboration.

Benefits at Shake Shack:

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively:

• Weekly Pay and Performance bonuses

• Shake Shack Meal Discounts

• Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more

• Medical, Dental, and Vision Insurance*

• Employer Paid Life and Disability Insurance*

• 401k Plan with Company Match*

• Paid Time Off*

• Paid Parental Leave*

• Access to Employee Assistance Program on Day 1

• Pre-Tax Commuter and Parking Benefits

• Flexible Spending and Dependent Care Accounts*

• Development and Growth Opportunities

*Eligibility criteria applies