Sales Enablement Manager

Ready to be a Titan?

As our Enablement Manager, you aren't just a trainer—you are the architect of high performance. You will own the evolution of the sales journey, designing a world-class experience that empowers our "Titans" (from entry-level to Senior AEs) to reach their full potential. By joining this team, you become a strategic appendage to the Sales organization, building deep-rooted partnerships based on data-driven influence and shared success. Your goal is to eliminate friction and ignite velocity. You will be supported by a tech stack that includes cutting-edge CRMs, LMS platforms, and AI-driven productivity tools, giving you the playground to innovate beyond "traditional enablement." You won't just follow a script; you’ll create the playbooks that codify our "Sales Titan" way, ensuring value-based selling is in our DNA.

What you’ll do:

• Own the Optimization of the Sales Journey & Titan Productivity:

  • Design and execute a world-class Sales experience that expedites high performance in Titans ranging from entry-level to Senior AEs.

  • Innovate sales productivity tools (coaching, daily workflows, etc) through AI transformation & adoption. Measure performance and drive improvement; with our existing tools CRMs, LMS platforms, eLearning software, etc. & beyond.

  • Thinks beyond the box of “traditional enablement” to meet sellers where they are with content that is high value, sticky in nature and fun to engage with.

• Driving High-Velocity Performance: Identify performance gaps using data (Close Rate, Cycle Time, ARPU, NPS, product utilization, churn etc.) and deploy targeted interventions—whether 1:1 coaching or systemic program overhauls.

• Sales Playbook Architecture: Build, maintain, and evangelize playbooks that codify the "Sales Titan" way, ensuring value-based selling is consistent across the org.

• The "Voice of the Seller": Act as the bridge between Product, Marketing, Implementation, and Sales. Ensure GTM strategies & collateral (one-pagers, case studies, competitive intelligence) and product launches are translated into "seller-speak" that resonates with the Trades and our Sellers, including internal comms and change management strategies.

  • Activate changes in product, process, systems and tools across the function.

• The Architect: Orchestrate creation and execution of programs by leveraging resources across the organization, with strong cross-functional partnerships with Leadership, Operations, Product-Marketing, and more. Ability to manage multiple projects concurrently at various stages.

• Full-Cycle Career Enablement: Develop "Always-on" learning paths that support the promotion cycle through the department ladder and lattice to other teams.

• A Trusted Partner: Enablement is an appendage to the Sales Team, & the relationship is built on collaboration & strategic influence. Influence is backed by data & anecdotal feedback from the field.

What you’ll bring:

• Strategic Project Management: Experience leading complex GTM initiatives working cross functionally (e.g., rolling out a new CRM, changing a pricing model, or launching a new sales methodology).

  • Pristine organization, documentation, process-oriented, and ability to connect the dots for Sellers

• 3-5 years in Sales Enablement, Sales Training, or a high-performing quota-carrying role.

• Strong understanding of sales acumen

• B2B SaaS experience

• Exceptional written and verbal communication skills

• Ability to prioritize tasks effectively and be a team player with strong interpersonal skills and ability to inspire and motivate others

• Strong ability to build and maintain stakeholder relationships

• Ability to thrive in a fast-paced, unpredictable environment

• Proficiency with CRMs, LMS platforms, eLearning software

• Experience in the job function of the team you will enable and expert level of knowledge in the function’s processes

• Experience in people management or a demonstrated ability to motivate and lead others

• Experience in home services industry or adjacent trades experience plus

Be Human With Us:

Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.

Use of AI Technology:

We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.

What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.

• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.

• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.