Key Responsibilities:
- Operational Strategy Scaling
- Define and implement operations roadmap: onboarding workflows, cross-functional coordination, OKRs, budget planning, and KPIs.
- Stand up scalable systems before complexity peaks.
- Collaborate with Product Engineering leadership to streamline development cadence: sprint planning, release processes, QA, and metrics.
- Ensure smooth MVP launches and feature rollouts.
- Build end-to-end partner engagement processes: onboarding, compliance checks, documentation, performance tracking.
- Serve as operational liaison for ecosystem partners and business-development allies.
- Develop and maintain compliance frameworks for onboarding partners in multiple jurisdictions.
- Manage legal coordination on KYC/AML, data privacy, and smart-contract standards.
- Lead monthly budgeting, forecast modelling, spend control, and cash flow monitoring.
- Coordinate with Finance (internal or external) to reconcile and report.
- Implement operational infrastructure (e.g., Asana, Jira, Slack, Notion) and streamline internal workflows.
- Champion continuous improvement using metrics and qualitative feedback.
- Initially act as an individual contributor; grow into a people manager as the team expands.
- Cultivate transparent, collaborative culture aligned to their mission.
Product Technical Delivery Support
Partner Onboarding Integration
Regulatory Compliance Oversight
Finance Budget Management
Systems, Tools Process Optimization
Team Leadership Culture
Key Requirements:
- 7+ years of operational leadership in tech, fintech, Web3, or comparable scale-up environments.
- Deep operational experience: sprint/process-driven delivery; compliance and finance; KPIs and data infrastructure.
- Experience navigating multi-jurisdictional regulations (KYC, AML, data privacy).
- Strong execution skills, exemplary stakeholder management, excellent communicator.
- High integrity, autonomy, a detail-oriented mindset, and strategic systems thinker.
- Passionate about decentralized tech and social/economic impact.
Preferred Requirements:
- Background in blockchain / web3 projects, DeFi, identity, or tokenization.
- Prior experience scaling operations in startup environments.