United States onlyLocation: Bay Area (Remote)
The Principal Field Application Engineer - Signal Integrity Products, will be responsible for providing hands-on technical support and expertise to customers integrating Semtech high-speed communications integrated circuits (ICs) into their connectivity products, including optical transceivers/modules, active copper cables, and networking equipment. This role involves collaborating with sales, product management, and R&D teams to ensure customer satisfaction and successful product integration. Strong presentation skills, solid signal integrity expertise, and optical module design experience, initiative, and business acumen are critical to success in this role.
Responsibilities:
Provide pre-sales and post-sales technical support to customers and prospects, focused on the Semtech signal integrity / high-speed communications product portfolio
Assist customers with the design-in of Semtech high-speed communications ICs into their products, providing guidance on both hardware and software aspects of the customer designs
Serve as the primary technical point of contact for customers and prospects
Troubleshoot and drive to resolution complex technical issues related to the integration of Semtech high-speed communications ICs into the customers’ products
Work closely with the sales team and product line managers to understand customer requirements and provide technical solutions, helping to close sales
Collaborate with product management and R&D teams to provide feedback and drive product improvements based on customer input
Support customers in the qualification process of their products with equipment and network operators and cloud service providers
Conduct customer, distributor, and partner training and product demonstrations
Participate in trade shows, conferences, and customer meetings to promote Semtech signal integrity and high-speed communications products
Help create application notes and white papers targeting the use of Semtech signal integrity / high-speed communications products
Minimum Qualifications:
Expertise in optical module architecture, design and/or validation
Knowledge of and experience with high-speed circuitry and PCB design and validation
5+ years experience with hardware and firmware design and/or validation
5+ years experience in direct customer technical support
Excellent communication, interpersonal and presentation skills
Highly self-motivated
B.S. Electrical Engineering with focus on integrated circuit (IC) design, hardware design, networking communications, or a related area
Desired Qualifications:
- Depth of experience in being customer facing roles such as a Field Application Engineer (FAE) or Application Engineer
- M.S. Electrical Engineering
The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.
All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.
A reasonable estimate of the pay range for this position is $117,000-$169,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education, and experience, as well as job location and the value of other elements of an employee’s total compensation package.
