ICE | Customer Engagement Specialist

On behalf of ICE Air Conditioning & Plumbing, SD Solutions is looking for a talented Customer Engagement Specialist

SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.

Responsibilities:

• Ensure a high booking rate.
• Outbound Calling.
• Respond to Leads Promptly.
• Schedule calls at Service Titan.
• Resolve booking objections.
• Follow the call script to generate conversations.
• Meet weekly performance targets.
• Monday-Friday 8:00–17:00PST.

Requirements:

• Proficiency in basic computer skills.
• Proficiency in English communication
• Sales Abilities.
• Attention to Detail.
• Adaptability and teamwork.

Advantages:

• Experience within the residential heating, cooling, and plumbing industry is preferred

About the company:

ICE Air Conditioning & Plumbing, is an 8-year-old residential heating, cooling, and plumbing company, dedicated to making our clients cooler than they were in high school and is about being The Indoor Comfort and Plumbing Experts.

We all work together to reach our goal of 30 million in revenue with divisions in multiple states.
We specialise in providing our clients with the highest level of comfort and plumbing solutions, which is our sweet spot.

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