Data and Systems Coordinator - Remote (Gallup)

SUMMARY:

The Data and Systems Coordinator supports the Vice President of CCBHC Services in data analysis and the Director of Practice Management Systems in optimizing data workflows, maintaining practice management systems, and providing data-driven insights to assist in organizational strategy across the agency. This role works collaboratively across departments to streamline processes, assist in the improvement of system functionality, and assists to ensure data integrity and compliance. The ideal candidate is adaptable, detail-oriented, and committed to supporting the organizations mission.

REPORTING:

Reports to the Vice President of CCBHC Services and Director of Practice Management

POSITIONS SUPERVISED:

None

DUTIES AND RESPONSIBILITIES:

• Collaborates with the Director of Practice Management Systems to maintain and improve the agency’s EHR/EMR and other practice management systems, ensuring they align with organizational needs and goals.
• Support the design and implementation of system workflows, updates, and integrations with other platforms to improve efficiency and interoperability.
• Assist in the develop and maintain data reporting tools and dashboards or scorecards to track organizational performance, compliance metrics, and other key performance indicators.
• Assist to ensure data accuracy and integrity across systems, supporting compliance with regulatory requirements and grant reporting.
• Assist in to provide training and guidance to front end users on various systems usage, reporting tools, and various workflows.
• Act as an additional resource for troubleshooting system issues and collaborate with the Director of Practice Management Systems, and various internal working groups.
• Work closely with Director of Practice Management Systems to assistant in the assessment of the agencies operational needs and expansion.
• Assist in documenting various workflows related to the Practice Management Systems Department, assist in creating user guides, and developing tools that enhance staff efficiency, understanding, and collaboration with the Department of Practice Management Systems.

MINIMUM QUALIFICATIONS:

Skills/Knowledge/Abilities:

• Proficiency in SQL and database management.
• Experience with data visualization tools such as Power BI or similar platforms.
• Excellent problem-solving, organizational, and communication skills. Ability to collaborate with a variety of stakeholders, including clinical, administrative, medical and various leadership teams.
• Must pass a criminal background check per state and federal regulations.
• Must have and maintain a current, valid NM Driver’s License. Must provide and maintain a clean driving record.
• Ability to sit for extended periods while working on a computer.
• Occasional lifting of up to 15 pounds for files and equipment.
• Ability to travel locally for training, meetings, or site visits as needed.
• The position is primarily remote, with occasional onsite work.
• May require occasional evening or weekend work to meet reporting deadlines.

Preferred Skills:

• Knowledge of healthcare data regulations (e.g., HIPAA, 42 CFR Part 2).
• Experience with grant reporting and compliance requirements.
• Familiarity with scripting languages (e.g., Python or R) is a plus.
• Familiarity with practice management systems (EHR/EMR) and system integration processes.

· Data visualization

Education and Experience:

· Bachelor's Degree Preferred

• Minimum 2 years as database support/coordination
• Previous experience in healthcare or nonprofit organizations is a plus.