SagentSA

Devops Engineer Principal

Sagent is a fintech software company that modernizes mortgage and loan servicing for banks, lenders, and consumers through its comprehensive platform. It aims to simplify homeownership by providing tools for servicing operations, consumer engagement, and default management.

Sagent

Employee count: 501-1000

United States only

Why you'll LOVE Sagent:

You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it!

By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers.

Sagent powers servicers and consumers. You power Sagent!

About the Opportunity:

As a Devops Engineer Principal at Sagent, you will play a pivotal role in shaping and executing our cloud strategy. We seek an exceptional individual with a passion for cloud technologies and a proven expertise in designing and implementing complex, scalable, and secure cloud solutions.

Your day-to-day at Sagent:

Cloud Strategy Development:

  • Collaborate with senior leadership to develop and refine the company’s cloud strategy, ensuring alignment with business goals.
  • Stay abreast of emerging cloud technologies and assess their applicability and potential benefits to our organization.

Architecture Design:

  • Design robust, scalable, and highly available cloud architectures that meet business requirements and align with industry best practices.
  • Architect solutions adhering to security, compliance, and performance requirements, incorporating GCP and Azure platforms.

Technical Leadership:

  • Provide technical leadership and mentorship to the cloud engineering team.
  • Lead architecture discussions and guide development teams in implementing cloud solutions, focusing on Kubernetes and container orchestration with Helm.

Solution Implementation:

  • Implement cloud solutions hands-on, including infrastructure setup, configuration, and troubleshooting.
  • Develop, troubleshoot, and maintain CI/CD pipelines using Azure DevOps and integrate cloud components and services with cross-functional teams.

Organization and Optimization:

  • Continuously monitor and optimize cloud infrastructure for performance, cost, and scalability.
  • Recommend improvements to existing cloud-based systems for enhanced efficiency and effectiveness.

Documentation and Reporting:

  • Create and maintain comprehensive documentation related to cloud architecture, configurations, and processes.
  • Generate regular reports on system performance and usage.

Collaboration and Communication:

  • Effectively collaborate with internal stakeholders, vendors, and partners on cloud-related initiatives.
  • Communicate complex technical concepts to non-technical stakeholders clearly and concisely.

We would love to hear from you if you have:

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field with 6-10+ years of relevant experience OR 8-10+ years of relevant experience.
  • Extensive, hands-on experience with GCP, Azure, Kubernetes (EKS, AKS, GKE), Helm, and Docker containerization.
  • Deep understanding of DevOps and GitOps best practices, as well as modern SDLC paradigms including Agile methodologies.
  • Proficiency with infrastructure as code using Terraform.
  • Exposure to/working experience with Hashicorp Vault
  • Solid understanding of networking concepts and protocols.
  • Excellent knowledge of infrastructure automation and configuration management tools.
  • Outstanding oral, written, and presentation skills.
  • Strong leadership skills with experience in leading cross-functional teams.
  • Analytical mindset, using data to inform decisions.
  • Willingness to travel occasionally (up to 20%).

Perks!

As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent?

Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

United States +/- 0 hours

About Sagent

Learn more about Sagent and their company culture.

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Sagent's story begins with a clear mission: to revolutionize the mortgage servicing landscape. What started as Fiserv Lending Solutions, a part of the financial technology giant Fiserv, underwent a significant transformation in 2018. This was the year Sagent Lending Technologies was born, emerging as a joint venture between Fiserv, Inc. and Warburg Pincus, a leading global private equity firm focused on growth investing. This strategic partnership was designed to combine Fiserv's decades of market-leading fintech expertise with Warburg Pincus's skill in nurturing and expanding technology companies. The goal was ambitious yet straightforward: to modernize the lending and homeownership experience for both loan servicers and consumers. Sagent set out to tackle the complexities of mortgage servicing, an area of lending and housing often seen as the last and most intricate frontier.

From its inception, Sagent focused on empowering banks and lenders to make loans and homeownership simpler and safer for millions. The company recognized that the modern consumer expected a seamless digital experience, akin to what they received during loan origination, to extend throughout the entire lifecycle of their loan. Sagent's vision was to create platforms that would allow consumers to manage their home-owning lives from anywhere, while simultaneously providing servicers with tools to lower costs, ensure scale compliance, and enhance servicing values across all market conditions. A pivotal moment in Sagent's journey occurred in March 2022, when it entered into a landmark deal with Mr. Cooper. As part of this agreement, Mr. Cooper became a Sagent customer, and Sagent acquired Mr. Cooper's highly experienced mortgage servicing fintech team, significantly boosting its talent pool, particularly in India. This acquisition also involved Mr. Cooper selling certain intellectual property rights for its cloud-based technology platform to Sagent and receiving a minority equity stake in the fintech company. This move further solidified Sagent's commitment to building a cloud-native, end-to-end loan servicing software platform. The company continued to evolve, with Geno Paluso taking the helm as CEO in February 2024, succeeding Dan Sogorka. Under new leadership, Sagent has remained dedicated to its core mission, launching innovative solutions like the Dara platform, aimed at transforming the servicing ecosystem. Sagent's journey reflects a relentless pursuit of innovation and a commitment to simplifying the complexities of mortgage servicing for the benefit of both financial institutions and the homeowners they serve.

Employee benefits

Learn about the employee benefits and perks provided at Sagent.

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Profit Sharing

Offers profit sharing plans.

Mentorship

Provides mentorship programs.

Job training

Offers job-specific training.

Employee Group Insurance

Offers employee group insurance.

View Sagent's employee benefits
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