IT Infrastructure DevOps Engineer, Senior

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

IT INFRASTRUCTURE PLATFORM DEVOPS ENGINEER – SENIOR

RSM has an opportunity for a highly motivated DevOps Engineer who has a passion for orchestrating site resiliency and DevOps standards/technologies. You will work alongside our top-notch IT professionals supporting RSM’s modern information technology infrastructure. You’ll be a leading member of a team who is responsible for the delivery and management of consumable technologies, processes, and integrations to bolster RSM lines of business and their respective portfolios. Outside of your team, you’ll collaborate with Developers, Enterprise Architects, line-of-business (LOB) professionals as well as other IT professionals to automate and streamline IT business operations and processes. You’ll be challenged to create innovative solutions for our private and public cloud environments as well as new concepts, ideas, and continuous process improvement. You will demonstrate and maintain high standards while fostering a proactive, efficient, and service-oriented work environment. Communication and professionalism are paramount as you will be representing RSM Technical Services to effectively engage with technical and business leadership as well as external providers of IT services. You will also use all your abilities to explain solutions and complex issues while demonstrating the ability to lead and impart knowledge effectively to other team members.

ESSENTIAL DUTIES:

• Orchestrates public and private cloud infrastructure utilizing automation while maintaining established change management procedures. Automate and accelerate the testing, release, and deployment cycles through authored scripts to automate configuration, and provisioning. Increase value metrics through automation and integration with industry standard tools and technologies. Develop and employ industry standard CI/CD methodologies. Execute and automate Continuous Integrations pipelines for various development projects using a core suite of tools. Monitors, scales, and optimizes distributed services in the cloud infrastructure. Integrates closely with development teams on identifying, problem solving and resolving issues that impact software releases and service delivery
  
• Develops and implements technical standards, procedures, and techniques for the resolution of Enterprise IT system problems based on industry standards to ensure maximum application availability and performance. Develop proof of concepts architecture for application and automation initiatives. Drives new ideas and innovative solutions to resolve problems. Engages with other engineering teams to improve lifecycle management of our services on our platforms leveraging industry. Collaborates with other IT and non-IT related professionals such as Developers, Architects, Project Managers, Business Analysts, and business leaders.
  
• Provides direct support of enterprise infrastructure including cloud computing solutions, Single Sign-On, IIS servers, load balancing, backups, and antivirus platforms. Configuration and deployment of custom and 3rd party applications and add-ons. Implement automation to review alerts, logs and performance. Works with colleagues, end-users, Microsoft Support, and other vendors in resolution of support issues as needed.
  
• Participates in scheduled and unscheduled weekend/after-hours system maintenance and support. Performs rotational on-call duty.
  
• Other duties as assigned

QUALIFICATIONS:

EDUCATION/CERTIFICATIONS

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, Preferred:
• equivalent work history/experience
• or working towards achieving a degree

TECHNICAL SKILLS

• Microsoft Windows and Non-WinOS such as Linux Server administration – Required
• Troubleshooting of complex distributed environments - Required
• Management of Public Cloud Offerings (Data Protection, Compute, Storage)– Required
• Advanced Scripting Skills (Powershell, Terraform, Pulumi etc) – Required
• Ability to implement and maintain control objectives from information security frameworks – ISO/SOC II - Required
• Strong performance tuning experience- Required
• Strong Networking concepts – Public Cloud and Data Center - Required
• 3rd Party Tools (Veeam, ServiceNow, Teams, and MS SCOM) - Preferred
• Staying constant with technologies and upskilling

EXPERIENCE

• Strong knowledge of IT infrastructure, network and directory services required
• Experience in the following areas preferred:
  • 5+ years’ Automation and Software Engineering – Required
  • 5+ Experience with Public Cloud Solutions (Azure//AWS/Google) – Required
  • Managing/deploying secure certificates (SSL)- Required
  • Development tools and languages (Ansible, ADO, Pipelines, Git, Terraform, YAML) – Required
  • Managing virtualized environments – Required
  • Managing and administering Kubernetes - Required
  • Identity Management SSO/MFA – Preferred
  • Agile Methodology Experience – Preferred
  • Experience with Site reliability engineering and ITIL framework – Preferred

LEADERSHIP/SOFT SKILLS

• Experience in team collaboration – Required
• Excellent written and oral presentation skills – Required
• Exceptional analytical and process development skills - Required

At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

RSM is proud to be an Affirmative Action and Equal Employment Opportunity employer.  We are proud to provide our employees with tools to assist them in being successful in achieving both personal and professional goals. We welcome and support all our employees to thrive in an environment free of discrimination and harassment. As an Affirmative Action and Equal Opportunity Employer all applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). However, those candidates who may be recent U.S. college / university graduates possessing 1-2 years of progressive and relevant work experience, excluding internships, in the U.S. or his/her home country would be eligible for hire as an experienced candidate and thus eligible for sponsorship.