Technical Solutions Manager

This role leads the design, development, implementation of innovative solutions, overseeing the entire process to ensure alignment with business objectives and maximum client value.

This role demands more than just technical oversight-it requires the individual to serve as the chief technical sales strategist and storyteller for the team's solutions. This means translating complex technical architectures into compelling, value-driven narratives that resonate with both technical and executive audiences, effectively closing the gap between engineering capabilities and sales outcomes. Key competencies include strong leadership, strategic thinking, a deep understanding of technology, and proven excellence in technical sales methodologies.

• Provide technical solution options—primarily technologies and workflows—for new and existing projects by leveraging the full range of RRD services and capabilities.
• Collaborate with internal teams to assess requirements and recommend tailored approaches that align with client goals.
• Assist in defining cost models and pricing for proposed technology and workflow solutions, ensuring they support RRD’s financial and strategic objectives.
• Work with Healthcare management, sales, and clients to uncover opportunities for developing workflow or technology solutions that resolve communication-related issues.
• Lead the solution development process, from managing funding requests to overseeing buildout and implementation.
• Align innovation with execution to deliver timely, effective solutions.
• Contribute to project sales strategy by presenting RRD Healthcare products, solutions, features, advantages, and benefits with an emphasis on outcomes.
• Help communicate value through clear, client-focused messaging.

• Bachelors degree in Marketing, Business, Life Sciences, or related field
• At least 5 years of experience working within or serving clients in the Life Sciences industry (e.g., pharmaceutical, biotech, diagnostics, medical devices)
• At least 3 years of experience in a solution development, sales engineering, or technical consulting role
• Demonstrated experience in delivering integrated print, packaging, marketing communications, or supply chain solutions
• Background in sales and strong knowledge of healthcare industry trends, regulations, and challenges
• Ability to evaluate complex client issues and define clear, effective solutions
• Solid business insight into workflow inefficiencies and process gaps
• Skilled in applying technology to print and communications workflows
• Working knowledge of the print and communication industry; specifically, marketing services, packaging, business print and supply chain solutions.
• Experience collaborating across teams to build integrated client solutions
• Ability to simplify complex ideas and link them to client needs
• Strong storytelling skills to convey solution value and outcomes
• High-level presentation skills for clear, compelling client presentations
• Embraces technology with ease and confidence in solution-oriented environments

RRD's current salary range for this role is $116,500 to $186,500 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.