Key Account Executive - Lehigh

The Key Account Executive will maintain a high level of sales activity sufficient to ensure retention and revenue growth by generating new national business at the corporate level and maintaining the needs of current national contract customers.

Requirements

• Sell new products and services to prospective national customers.
• Work with national contacts of assigned accounts to cultivate new sales growth.
• Enhance the revenue of current customer relationships in the assigned territory
• Reach assigned sales quotas and facilitate the same for the entire sales department.
• Research and monitor all sales channels, business directories, industry ads, trade shows, web sites, and other resources to respond to any and all opportunities for revenue growth.
• Travel to prospective customers to proactively sell to all individuals within an organization and to maintain frequent and effective customer contact.
• Develop multiple contacts within customer organizations to ensure optimization of a new programs and enhanced service.
• Demonstrate product and serve benefits using samples, catalog, and technology available (laptop, iPad, etc.) to emphasize salable features through written submissions and presentations.
• Make presentations to individuals or groups using standard Company presentation materials and be prepared to modify from time to time to meet specific opportunities.
• Present product samples as needed to customer or prospects for review and be capable of explaining the benefits and features.
• Stay current on all new products and services in order to present all options available.
• Coordinate the effort of each department within the Company throughout new national account processes and any changes to existing relationships.
• Communicate with all necessary and involved corporate or local personnel to ensure quality customer service.
• Resolve conflicts or customer complaints in collaboration with other Company personnel.
• Track any problems/issues/complaints to final resolution.
• Utilize Customer Relationship Management Software (CRM) for recording customer and prospect information, activity and reporting.
• Manage or attend Company or industry or customer trade shows and events which may require travel outside the territory.
• Assist in collection initiatives when requested.
• Operate within expense budget.

Benefits

• Remote work option