RightSite Health

RightSite Health is transforming how Emergency Medical Services (EMS) navigates non-emergent patient care through innovative telehealth solutions. The company partners with EMS agencies both in dispatch and on-scene to connect patients with urgent-but-non-emergency conditions to board-certified ER doctors via telehealth, while providing dedicated patient navigators who help coordinate appropriate care alternatives. This approach prevents unnecessary emergency room visits and costly ambulance transports, allowing EMS resources to remain available for true emergencies while ensuring patients receive high-quality, timely care at a lower overall cost to the healthcare system.

Founded in 2020 and headquartered in San Antonio, Texas, RightSite Health has established partnerships with health plans, fire departments, ambulance services, and 911 communications centers across multiple states. The company's comprehensive solution includes on-demand telehealth assessments, patient navigation services, prescription support, transportation assistance, and social service referrals to address underlying social determinants of health. By redirecting non-emergent 911 callers to appropriate in-network providers and delivering care at the source, RightSite delivers measurable improvements in patient outcomes, reduces strain on hospital emergency departments, and generates significant cost savings for health plans and healthcare systems.