United States onlyReprise Financial is on a mission to simplify the financial journey for our customers, making personal loans accessible and transparent. We leverage technology and a customer-first approach to provide fast, reliable personal loans of up to $25,000, ensuring our clients receive the support they need without hidden fees or complex terms. Our commitment to integrity and clarity allows us to foster trust and empower individuals to take control of their finances.
Requirements
- 1-2 years of experience in a call center setting, preferably with a dialer system or handling high volume calls.
- Customer satisfaction orientation and sales competencies.
- Coachable and adaptable, with a willingness to learn and grow in a dynamic environment.
- Knowledge of sales/customer service techniques and principles
- Excellent communication, customer service and sales skills/tactics
- Ability to work in a goal-oriented environment
- Proficient computer skills
- Self-motivated, performance oriented
- Ability to adapt to changing sales scenarios and customer needs
- Ability to work independently in a fast-paced environment
- Understanding credit bureau reporting
Benefits
- Comprehensive medical, dental, and vision coverage
- Contributions to a Health Savings Account (HSA)
- Access to an Employee Assistance Program (EAP)
- 401(k) program with a Safe Harbor Match
- Accrued time off, company holidays, sick time, and 3 floating holidays
- 12-week Paid Parental Leave
- Market-driven salary and bonus opportunities
- Robust tech package
