Shopify - Admin Assistant

We are seeking a detail-oriented Shopify Admin Assistant to manage and support daily e-commerce operations. The ideal candidate is organized, tech-savvy, and experienced in maintaining online store functionality and performance.

Key Responsibilities

Spreadsheet & Data Management

• Use spreadsheets to compare open orders between the internal ERP system and external marketplaces.
• Maintain and update sheets tracking new product releases, pricing, and inventory details.
• Compare pricing in spreadsheets to determine sale prices and identify discrepancies.
• Perform extensive data entry, clean-up, and verification tasks.

E-Commerce Product Management

• Add new product listings to Shopify with correct titles, descriptions, pricing, and attributes.
• Upload product listings to partner marketplaces using spreadsheets or channel-specific templates.
• Complete various product updates in Shopify, including pricing, images, tags, categories, and metadata.
• Sync products from Shopify to TikTok Shop and troubleshoot any sync issues.

Order & Marketplace Support

• Check and cross-verify orders across different marketplaces to ensure accuracy.
• Update customer order addresses in Shopify when corrections are required.
• Monitor product and order syncing across e-commerce platforms and identify inconsistencies.

General Administrative Support

• Respond promptly to internal team chats during work hours as new tasks arise.
• Follow SOPs carefully and flag issues proactively when needed.
• Assist with additional administrative and data-related tasks as assigned.

Requirements

• Proven experience using Shopify (admin/backend).
• Strong proficiency in Microsoft Office, particularly Excel.
• Must know essential Excel functions such as VLOOKUP, FILTER, IF, CONCAT, basic formulas, and be comfortable working heavily in spreadsheets.
• Ability to “live in a spreadsheet” — comfortable handling large amounts of data daily.
• Strong pattern recognition and analytical thinking.
• Shopify experience is a major plus.
• Experience with marketplace platforms (e.g., TikTok Shop, Amazon, Walmart, eBay) is an advantage.

Benefits

Purely work-from-home

Night Shift (EST)

Weekly pay