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Ravago AmericasRA

Customer Service Representative / Sample Coordinator

Global leader in polymer manufacturing, recycling, and distribution, providing sustainable material solutions across automotive, construction, and packaging industries.

Ravago Americas

Employee count: 5000+

United States only

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The Customer Service Representative & Sample Coordinator plays a dual role in supporting customer satisfaction and product trial processes.

Requirements

  • Independently manage domestic and/or international customer accounts
  • Accurately and efficiently enter customer orders into the ERP
  • Communicate with internal and external customers regarding order and sample status
  • Build strong relationships with key purchasing personnel
  • Manages the order process flow from receipt of order to delivery
  • Coordinate with the Vendor or supplier to source, package, and label chemical samples
  • Generate and maintain documentation such as Safety Data Sheets (SDS), Certificates of Analysis (COA), USMCAs, Packing Slips, BOLs, and sample tracking logs.
  • Work closely with the logistics/shipping team to arrange prompt and compliant customer delivery

Benefits

  • Paid Time Off
  • Health Insurance
  • Retirement Plan

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Mid-level

Location requirements

Hiring timezones

United States +/- 0 hours

About Ravago Americas

Learn more about Ravago Americas and their company culture.

View company profile

Through groundbreaking technology and a steadfast commitment to sustainability, Ravago Manufacturing is revolutionizing the polymer and chemical industries. Founded in 1961 by Raf Van Gorp with a visionary idea to recycle production waste from petrochemical companies, Ravago has evolved into a global powerhouse in the distribution, resale, and manufacturing of plastics, rubber, and chemicals. Today, the company stands at the forefront of the circular economy, transforming raw materials into high-performance solutions that serve the automotive, construction, packaging, and electrical sectors worldwide.

At Ravago, innovation is not just a buzzword; it is the engine that drives their operations across more than 325 locations in over 55 countries. By leveraging state-of-the-art compounding facilities and advanced recycling technologies, Ravago delivers consistent, high-quality products that meet the rigorous demands of modern industry while minimizing environmental impact. Their 'At the heart of your life' philosophy underscores a deep dedication to creating value for partners and communities alike, ensuring that every material produced contributes to a more sustainable and efficient future. With a workforce of over 9,000 employees, Ravago continues to push the boundaries of what is possible in material science, fostering a culture of entrepreneurship and excellence that resonates across the globe.

Employee benefits

Learn about the employee benefits and perks provided at Ravago Americas.

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Paid Parental Leave

Paid leave for new parents.

Health Insurance

Comprehensive health coverage for employees.

Life Insurance

Life insurance coverage provided to employees.

Pet Insurance

Insurance options available for employees' pets.

View Ravago Americas's employee benefits
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Ravago Americas

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