RainFocus is in search of an exceptional Associate Solution Consultant to drive post-sale client implementations and consult on platform configuration best practices. The role requires expertise in RainFocus products, industry best practices, and collaboration within small, focused teams.
Requirements
- Become an expert in RainFocus platform
- Train client admins on the RainFocus tools and processes as necessary
- Configure the RainFocus platform
- Work with clients to identify business requirements
- Facilitate holistic system configuration
- Identify and mitigate risks to achieve implementation success
- Document requirements, solution designs and testing plans
- Provide regular updates on milestones and tasks to project managers
- Engage in regular touch points with internal and client teams
- Communicate issues and risks to project managers and leadership
- Balance priorities across multiple assignments
- Thoroughly track tasks and complete all assignments on time
- Contribute to implementation tools, processes and templates
Benefits
- Competitive salaries
- Competitive benefits
- 401k
- Generous PTO
