The Financial Care Supervisor will oversee a team of Financial Care Agents to maintain consistent performance in the resolution of early stage past due accounts. The supervisor will handle escalated issues and assigned accounts for escalated resolution.
Requirements
- High School Diploma or General Educational Development (GED) certificate, Associate Degree preferred
- Two or more years of applicable customer service or related experience.
- Six or more months of collection experience
- Prior supervisory experience, or the proven ability to successfully display supervisory skills
