United States onlyAs a Closing Coordinator, you will interact and correspond with all parties and agents throughout the settlement process.
About the role
- Interact and correspond with all parties and agents throughout the settlement process.
- Work closely with agents, buyers, sellers and all necessary third parties to obtain all information needed for settlement.
- Ensure that the process stays organized and stay in touch with involved parties
- Provide quotes and explanations about the settlement process and title insurance to potential customers
- Use your strong customer service background and title and/or real estate knowledge to be able to deliver great customer experience, and guide clients and agents through every step of the process.
About you
- 1+ years of experience in the Title and Escrow industry is highly preferred, particularly in a customer-facing position.
- Attention to detail and the ability to be organized in a fast-paced environment.
- Must have a strong customer service background and title and/or real estate knowledge to be able to guide clients and agents through every step of the process while also working closely as a team.
- Escrow Assistants should love a challenge and enjoy creative problem solving to keep our clients and agents happy.
- Strong written and verbal communication skills along with a positive, “can-do” attitude.
- Qualia and Microsoft 365 are software/technologies that we use.
Whatyou’llget
Our team members fuel our strategy,innovationand growth, so we ensure the health and well-being of not just you, but your family, too! We goabove and beyondto give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put:We’vegot your back. Check out our full list ofBenefits and Perks.
Aboutus
Rocket Closeis a leading national provider of title insurance, propertyvaluationsand settlement services. Here,you’llbe given all the resources and support needed to deliver innovativesolutionsand in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits.Apply today to join a team that offers career growth, amazingbenefitsand the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of thecompany at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. Thecompany provides reasonableaccommodationsto qualified individuals with disabilitiesin accordance withapplicable state and federal laws. Applicantsrequiringreasonable accommodations in completing the application and/orparticipatingin the application process should contact a member of the Human Resources team, atCareers@Rocket.com.
Illinois, Maryland, Minnesota, Massachusetts, Colorado, New York City, New Jersey, Jersey City, California, D.C and Washington Candidates only: the compensation for this position is$20.98-$36.13.The position may also be eligible for an annual bonus, incentives, and other employment-related benefits including, but not limited to, medical, dental, and vision benefits, 401K retirement plan, and paid-time off.More informationregardingthese benefits and others can be foundhere.The information regarding compensation and other benefits included in this paragraph is only an estimate and is subject to revision from time to time as the Company, in its sole and exclusive discretion, deems appropriate.The Company maydetermineduring its review of the proposed compensation and benefits provided for this position, that the compensation and benefits for suchpositionshould be reduced. In no event will the Company reduce the compensation for the position to a level below the applicable jurisdictional minimum wage rate for the position.
Los Angeles County and San Francisco Candidates only: qualified applicants with arrest or conviction records will be considered for employment per the Fair Chance Ordinance and the California Fair Chance Act.
