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Quantrics Enterprises Inc.QI

AI Governance/Security Analyst (Work From Home)

Quantrics Enterprises Inc. is a provider of IT development, customer service solutions, and shared services, primarily supporting Canada's leading telecommunications company. It operates as a subsidiary of Nordia and has a significant presence in the Philippines.

Quantrics Enterprises Inc.

Employee count: 5000+

Philippines only

Overview

Join our award-winning IT team as we lead the way in digital, cloud, and security technology services. You will be playing a critical role in delivering innovative solutions for our biggest client, Canada’s leading telecommunications, tech, and media corporation.

We’re looking for passionate and creative tech leaders who want to take their career to the next level and make a real impact. Our success is fueled by our people and our passion for innovation, so we empower our Qmunity and provide a workplace where they can flourish and grow.

We offer premium benefits, including:

  • Work From Home Set up
  • Salary based on experience, miscellaneous allowances
  • Performance bonuses and yearly increase
  • HMO from day 1 for you + 2 free dependents
  • 6 months paid maternity/15 days paternity leave
  • Company-sponsored training and upskilling, and career growth opportunities!

Responsibilities

This is a relatively new field and role in AI that is concerned with AI risk management and governance.

Responsible AI Advisory and Architecture

  • Identify, assess, mitigate, document, and advise on potential risks associated with AI technologies, including ethical and legal implications
  • Co-develop guidelines and training programs on Responsible AI principles and practices
  • Co-develop tooling that will support Responsible AI testing, validation, and monitoring
  • Manage AI incidents and facilitate resolution, reporting, and documentation
  • Stay informed on the latest advancements in Responsible AI and provide thought leadership to the organization.

Program Management

  • Manage the central inventory of AI (including GenAI) use cases at Bell
  • Collaborate with technology teams to promote AI best practices
  • Collaborate with research teams to explore cutting-edge Responsible AI technologies and practices, and identify opportunities for innovation
  • Collaborate with the communication team to update various internal and external stakeholder groups on the latest AI advancements, opportunities, and threats.
  • Support the organization in addressing AI-related legal and regulatory issues

Qualifications

Core Competencies (Must-have Competencies)

  • At least 1 year of experience in AI development, with a strong understanding of machine learning principles and emerging technologies; knowledge of generative AI platforms such as ChatGPT, GitHub Copilot, Copilot Studio, and cloud platforms like GCP or Azure is a plus.
  • Minimum of 1 year of experience in Security or Compliance, preferably with exposure to AI-related governance.
  • Demonstrated passion for the ethical and legal implications of AI technologies, including responsible innovation and regulatory considerations.
  • Excellent verbal and written communication skills, with the ability to collaborate cross-functionally and influence stakeholders at all levels.
  • Strong organizational skills, with the ability to manage and prioritize multiple tasks in a fast-paced environment.

Educational Qualification/s

  • Bachelor’s degree in Computer Science, Information Technology, Law, or related field.

Work Conditions

  • Work From Home Set-up
  • Schedule is from 4 PM-1 AM MNL / 4 AM – 1 PM EST (Monday-Friday)

About the job

Apply before

Posted on

Job type

Full Time

Experience level

Entry-level
Mid-level

Location requirements

Hiring timezones

Philippines +/- 0 hours

About Quantrics Enterprises Inc.

Learn more about Quantrics Enterprises Inc. and their company culture.

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Quantrics Enterprises, Inc. is a subsidiary of Nordia, which is Canada's largest provider of customer service solutions. Quantrics provides captive services in IT Development, technical and customer call centers, and shared services support for Canada's leading telecommunications provider. Established in Canada in January 2016, Quantrics opened its doors in Taytay, Rizal, Philippines, as a captive offshore business process outsourcing (BPO) contact center in August 2016. The company expanded its business model in 2017 to include IT development and shared services. Quantrics has positioned itself as more than a customer service champion, aiming to be a leading Digital Services and IT/Software Solutions Provider. The company emphasizes innovation and technological advancements, driven by the passion of its employees, referred to as the 'Qmunity'.

Quantrics focuses on fostering professional career growth and enabling employees to contribute to the global digital landscape. Initially centered on Customer Call Center Operations supporting Bell Media, Quantrics has broadened its scope to encompass Bell's shared services support and has diversified into IT and Software Development, including mobile app and web development, and blueprint programming. The company has received recognition as a top employer, including being rated by Glassdoor in its third year and acknowledged as a Wellness Company of the Year by Asia CEO Awards in 2021 and 2022. It also received the Best Company of the Year Outside NCR award from the International ICT Awards in 2022. Quantrics operates with a 'people-first' philosophy, prioritizing the needs and well-being of its employees, partners, and the Qmunity. This approach is reflected in their commitment to creating a positive work environment and their recognition programs. As of May 2025, Quantrics, along with Nordia, has rebranded to NQX, signifying a unified brand focused on customer experience and digital innovation. However, the existing digital presence under the quantrics.com domain still reflects the Quantrics brand and its established operations in the Philippines with sites in Taytay, San Mateo, and Naga.

Employee benefits

Learn about the employee benefits and perks provided at Quantrics Enterprises Inc..

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Yearly increase

Annual salary increase.

Flu Vaccination

Annual flu vaccination.

Optical Reimbursement

Reimbursement for optical expenses.

Home-based setup

Option for employees to work from home.

View Quantrics Enterprises Inc.'s employee benefits
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Quantrics Enterprises Inc.

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Quantrics Enterprises Inc. hiring AI Governance/Security Analyst (Work From Home) • Remote (Work from Home) | Himalayas