Product Owner - CSM Applications

Contentsquare is a global leader in the experience analytics space, seeking a Product Owner to shape Customer Success engagements and deliver value at scale.

Requirements

• 3-5 years of experience in SaaS business model and customer success metrics
• Bachelor’s degree or equivalent experience in relevant field
• Experience with administering Gainsight or similar Customer Success Platform
• Demonstrated ability to translate business processes into system requirements and solution designs
• Experience working with Agile methodologies and cross-functional teams
• Self-starter with ownership mentality and strong follow-through
• Excellent written and verbal communication
• Strategic thinking and prioritization
• Ability to thrive in fast-paced environment with shifting priorities
• Problem solver with systems mindset and strong analytical skills

Benefits

• Virtual onboarding and social events
• Work flexibility
• Generous paid time-off policy
• Lifestyle allowance
• Stock options
• Employee Resource Groups
• Equal opportunity employer