Canada onlyAs a Customer Success Partner, you will partner with our clients to achieve their digital training strategy through the 360Learning platform. The relationship you create with your customers will allow you to map your customer’s key business objectives, audit and analyze platform usage to identify opportunities, review benchmarks and best practices, create action plans to capitalize on those opportunities.
Requirements
- 3 years of experience in a Customer Success role
- Previous experience in an HR Tech or Learning Solution SaaS environment
- Previous experience working in the SaaS industry
- Knowledge of customer success KPIs
- Strong interpersonal and communication skills
- Ability to dig into client needs and pain points
- Bachelor’s Degree or equivalent
Benefits
- Comprehensive health insurance
- RRSP contribution matching
- Generous parental leave
- Professional development opportunities
- Unlimited days of annual PTO
- 5 days for sick leave
- Holiday time in accordance with the Ontario Holiday Calendar
United States only
AU, CA + 8 more
Saudi Arabia only
Israel only