Product Manager (Legal Operations)

PSI is looking for an experienced Product Manager to join our global Legal team. In this role, you will lead the implementation, roll-out and ongoing enhancement of a global Contract Lifecycle Management (CLM) system (ContractPodAI). You will play a strategic role in embedding automation and AI into the Legal team’s operations, digital transformation and long-term vision.

Responsibilities

Project Leadership: Lead the end-end implementation of the AI-enabled CLM system (ContractPodAI) in collaboration with an external implementation partner.

Business Analysis: Translate legal and business needs into functional specs and user stories.

Stakeholder Engagement: Facilitate workshops, demos, and feedback loops across teams.

AI Integration: Prioritize AI use cases like contract analysis, clause extraction, risk scoring, and workflow automation.

Product Development & Testing: Oversee configuration, testing, and UAT.

Change Management & Training: Drive user adoption and lead training efforts.

System Maintenance: Manage updates, master data, and access rights

• Batchelor’s degree in Business, Law, IT or related field.
• Advanced degree or certification (e.g. PMP, CBAP) is a plus.
• Experience as a Product Manager or Business Analyst in legal tech, enterprise software or AI-driven platforms.
• Experience with contract lifecycle management (CLM) processes. (ContractPodAI is a plus).
• Strong project management and communication skills.
• Team player.
• C1 level of English

PSI is a passionate, organically grown, and award-winning full-service CRO who dares to be different. As a dynamic and global company, we bring together more than 3,000 driven and dedicated experts across 60 countries working collectively to help make a positive impact on patient lives.

How are we different?

PSI is privately owned by the very people who founded the company more than 25 years ago, and they’re still working here today. As a result, we have grown organically around the globe and have kept our company fully independent, giving us significant advantages and freedoms.

Being a Part of the Team

As a part of the PSI team, you will have a fair degree of ownership and autonomy to make nuanced country-and department-specific adjustments while nurturing the global PSI culture that unites us across six continents.

You will receive continuous support from your global peers and join a fast-paced, innovative, and results-oriented working environment with lean communication lines. We pride ourselves on being approachable, receptive to new ideas, and open to feedback.

Growth Opportunities

PSI is proud to invest in our people, from entry-level team members to senior leaders, helping you identify and hone your unique strengths at every step of your career. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.

The PSI Advantage

PSI CRO has been named a 2022 CRO Leadership Award Champion in the categories of Compatibility, Quality, and Reliability across two respondent groups (Overall and Small Pharma). This is the fourth year in a row that PSI CRO received CRO Leadership Awards in all 5 categories, also including Expertise and Capabilities. The CRO Leadership Awards are presented by Life Sciences Leader and Clinical Leader based on research conducted by ISR reports. The awards recognize CROs that are voted by sponsors to meet or exceed expectations.

Unique Opportunity

If you’re looking to advance your career in clinical research at a company growing organically into new regions around the world, we would love to hear from you! Global CROs don’t expand their business to new locations every day, so don’t miss your chance.

PSI is a leading Contract Research Organization (CRO) with about 30 years of experience in the pharmaceutical industry. Originated in Switzerland, PSI is a privately owned, full-service CRO with a global reach, supporting clinical trials across multiple countries and continents. Our reputation for being highly selective about the projects we undertake highlights our commitment to delivering high-quality, timely services across a broad spectrum of therapeutic indications.

At PSI, we foster an environment where a diverse range of colleagues feel welcomed and valued. Our inclusive culture is a cornerstone of our success, enabling us to attract and retain top talent globally.

We are not just about conducting clinical trials; we are about building a community where every team member has the opportunity to thrive and contribute to groundbreaking advancements in the pharmaceutical industry.