Associate Triage Analyst

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. As an Associate Triage Analyst, you will assist with monitoring events for PCMS customers and escalate necessary events to clients via approved escalation paths. The role involves improving monitoring and alerting for PCMS clients and working on a team with other employees.

Requirements

• Experience analysing data from within a large data set
• Experience in Customer Service
• Experience working or being on a team
• Experience with Microsoft Excel, as well as entire Microsoft Office Suite

Benefits

• Competitive compensation
• Comprehensive benefits
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities