Member Services Associate, Dining job at Atlas: Anticipate members' needs, resolve inquiries, and deliver white-glove support for exceptional dining experiences. Collaborate with teams to streamline workflows and solve member challenges. Serve as primary point of contact for Atlas cardholders.
Requirements
- 3+ years of client service or relationship management experience in luxury dining, hospitality, travel, hotel, or financial services
- Background in Customer Service, Executive Assistance, or Concierge Services with a Dining focus
- Exceptional track record of delivering VIP-level service to high-value members, consistently providing swift and effective solutions
Benefits
- Remote work environment with flexibility when needed
- A culture that rewards autonomy, encourages innovation, and treats its employees with the same level of care we provide our members
- Opportunity to work with a high-growth fintech redefining lifestyle and payments for the most discerning customers on the planet
