India onlyPlatform9 is seeking an experienced Solutions Architect to help onboard and support customers using Platform9 Managed OpenStack and Platform9 Managed Kubernetes products. The ideal candidate will have expertise in Kubernetes, OpenStack, and cloud-native technologies, with a proven track record in handling customer escalations and troubleshooting complex technical issues.
Requirements
- Lead the technical onboarding process for customers
- Collaborate with customers to understand their infrastructure requirements
- Provide expert guidance on OpenStack, Kubernetes, and related cloud-native technologies
- Deliver expert services solutions to existing customers
- Collaborate with product and engineering teams to improve the customer experience
- Provide continuous feedback to internal Quality Assurance teams
Benefits
- Competitive Compensation and Equity
- Medical Healthcare for you and your family
- Hybrid Work Model
- Wellness Benefits
- Professional Development/Global certifications
- Reward and Recognition Programs
- Team Building Activities
- Hackathon
- Company-Wide Programs
