Sr. Manager, Customer Success (Ad-Tech Experience Required)

Pixalate is seeking a dynamic and data-driven Sr. Customer Success Manager in Singapore to establish and maintain active client relationships. The role focuses on demonstrating deep market knowledge and programmatic expertise, ensuring client success through retention, expansion, and account advocacy. The company provides an online trust and safety platform to protect users from deceptive apps.

Requirements

• BA/BS degree in technical, business, or other related field (or equivalent experience)
• 4+ years experience in client-facing customer success, technical account management, or technical sales at SSPs, DSPs, exchanges, or other digital advertising technology vendors
• Excellent time management, organizational skills, and ability to remain calm under pressure
• Understanding of ad-tech terminology and tooling
• Proficiency in MSFT Excel and Salesforce
• Experience with Google Drive and Jira
• Strong communication, presentation, and persuasion skills
• Data-driven and analytical mindset
• Self-starter with a willingness to take on ownership

Benefits

• Monthly internet reimbursement
• Casual, remote work environment
• Hybrid, flexible hours
• Opportunity for advancement
• Fun annual team events
• Extremely competitive compensation
• Growth and impact opportunities