UX Research & Data Insights Intern

At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

A Pitney Bowes Internship prepares students for the rigors of the working world while providing a professional and engaging learning experience. Our internships offer meaningful work with the potential to directly impact our business (learn while doing). In addition to challenging work, interns grow their professional networks. From Day 1, they have the opportunity to network with fellow interns from schools across the country as well as PB employees at all levels of the organization.

Our vision is to offer undergraduate and master's students an engaging and thought-provoking learning experience while impacting our business in a meaningful way by:

• PROJECTS: Interns are spread throughout our businesses. Each intern manager will provide intentional learning objective goals and assign real-life projects to own and drive during the summer
• SUPPORT: Each intern will be paired up with a mentor who will provide guidance, support, and insight into The PB Way!
• PAY: The wage range for this position is $30 to $35 per hour, with the actual pay dependent on your, education level, skills and experience as they relate to the job requirements.
• JOB OFFERS: The intern program may only last 10-weeks, June 1st - August 7th, but we don’t want the experience to end there. Our top interns are often offered extended internships or future job opportunities at Pitney Bowes

We’re excited to offer a remote internship opportunity! This program runs for 10 weeks, and we’re looking for candidates who can fully commit to the experience. While the role is remote, we’d love to connect with applicants based in the CT/NY area.

UX Research & Data Insights at Pitney uncovers latent user needs and behaviors, identifies innovation opportunities, and both guides and inspires teams with compelling, actionable insights. 

As a UX Research & Data Insights Intern, your work will support Pitney Bowes' products that serve as a solution to businesses' shipping, mailing, and ecommerce operations. This includes:

• Coordinating, implementing, and communicating user research to inform product development
• Working closely with UX and other teams to build an understanding of users and their workflows
• Using a mix of qualitative and quantitative research methods and approaches (e.g., contextual interviews, task analysis, usability testing, surveys, analytics-based learning)
• Testing, validating, and monitoring features and new products
• Learning and using analytics and research tools to find patterns, define meaningful metrics, and connect findings back to user workflows
• Synthesizing findings into reports with clear insights, themes, and recommendations

Requirements:

• Actively pursuing a degree in Human Computer Interaction, Human Factors, Psychology, Data Science, or a related field
• Solid understanding of UX research basics and human behavior
• Strong communication, adaptability, and ability to collaborate across teams

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally(PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.