Pisano

Pisano builds an all-in-one experience management platform that helps enterprises listen to customers and employees, analyze their feedback, and turn fragmented signals into coordinated business actions. Its products cover customer experience, employee experience, B2B experience, user experience, and market research. The platform combines surveys and interactive flows, omnichannel feedback collection, feedback management, reporting dashboards, analytics, customer journey mapping, escalation automation, planning, and ticket management.

Pisano expands these capabilities with workflows, indirect feedback channels, AI-based text analytics, and Leo, its AI-powered experience management assistant. The company serves organizations across banking, insurance, retail, automotive, travel and hospitality, restaurants, e-commerce, healthcare, utilities, telecommunications, and education. Pisano states that more than 500 enterprises worldwide trust its platform. Founded by four engineers, the London-based company is focused on making feedback a continuous operating input rather than a periodic survey exercise, helping teams identify customer and employee needs and close the loop between insight and action.