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PerfectServePE

Business Specialist - US Remote

PerfectServe accelerates healthcare communication and clinical collaboration by optimizing provider scheduling and enhancing patient engagement.

PerfectServe

Employee count: 201-500

Salary: 55k-55k USD

United States only

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What is PerfectServe?

PerfectServe offers Best in KLAS clinical communication and physician scheduling solutions and is a Leader in the Gartner Magic Quadrant for Clinical Communication and Collaboration.We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.

By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.

We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.

Position Overview

As a Business Specialist, you will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. This role is a terrific place for a results-driven individual to start and expand their sales career. We’re a team that highly values work-life balance, self-motivation, and collaboration. This position is a primarily a remote position. Apply today to help us expand and improve the professional lives of doctors around the world.

Responsibilities:

  • Acquire and set up new meetings with target clients through cold calls and emails
  • Research companies, identify key decision-makers, and develop qualified leads for account executives
  • Maintain an accurate and up-to-date log of all prospect interaction in the CRM
  • Develop engaging copy for email marketing campaigns that reach prospects in all stages of the marketing and sales cycles
  • Implement best practices in cold-calling and cold-emailing through excellent interpersonal and communication skills
  • Conduct product demonstrations with prospective clients
  • Achieve agreed upon sales targets and outcomes within schedule
  • Display understanding of dedicated territory and develop territory plan leveraging current customer base
  • Accurately forecast and display ability to manage sales funnel
  • See a prospect all the way through sales cycle from initial appointment set-up to close of a sale

Qualifications:

  • Bachelor’s degree preferred
  • Excellent written and verbal communication skills
  • Comfortable cold-calling and cold-emailing healthcare organizations
  • Energetic phone presence and excellent listening skills
  • Proficient with email, voicemail, and Microsoft Office
  • Able to travel and attend trade shows
  • Presentation or public speaking experience a plus
  • Interest or experience in health IT a plus

Salary information

Why Join PerfectServe?
At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

**Please do not use AI tools to generate your application materials. We value authentic, personal communication and want to understand your unique voice and perspective.**
We offer base salary of $55,000 per year, plus commission incentives.
The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.
We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

  • Remote first work environment
  • Health, Dental, Vision, Life and Disability Insurance options available day one.
  • 401K - with match and immediately vested.
  • 17 company holidays, 2 floating holidays plus competitive paid time off policy
  • Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

About the job

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Full Time

Experience level

Salary

Salary: 55k-55k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About PerfectServe

Learn more about PerfectServe and their company culture.

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PerfectServe is a leading provider in the healthcare communication landscape, with a mission to accelerate the speed of care through innovative technology solutions. Founded in 1997, the company has dedicated itself to transforming the healthcare experience by optimizing provider scheduling and streamlining clinical communication to improve patient outcomes. The platform is trusted by over 30,000 healthcare organizations, making it a vital component in hospitals and medical practices alike. PerfectServe's cloud-based solutions help care teams overcome communication barriers, ensuring messages and information reach the right providers at the right time, while also maintaining compliance and protecting patient privacy.

The company offers customized solutions like automated after-hours call management and HIPAA-compliant messaging that are essential for enhancing the patient experience. Furthermore, PerfectServe’s platform integrates seamlessly with existing Electronic Health Records (EHR) systems and other vital clinical IT solutions, enabling healthcare professionals to focus on what matters most: patient care. In addition to clinical communication, PerfectServe has developed solutions for scheduling that support clinicians' wellness and increase their productivity, thus mitigating burnout and improving job satisfaction. With a strong emphasis on innovation and a commitment to delivering best-in-class service, PerfectServe is making significant strides in the healthcare sector to facilitate better communication and collaboration across all levels of patient care.

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