Germany onlyCustomer Success Manager needed for software company specializing in parking space and workplace management. Manage customer relations, conduct onboarding, and optimize support processes with AI tools.
Requirements
- First work experience in customer success, support, or IT-related project field
- Completed studies in economics, business informatics, computer science, or comparable field of study
- Technical basic understanding (APIs, software logic, data flows)
- Safe handling of digital tools and experience with ticket systems
- Interest and practical experience in handling AI tools
Benefits
- High learning curve through diverse work place
- Independence and self-directed work in a highly motivated team
- Full flexibility
- Flat hierarchies and short decision-making processes
- Direct influence on development of support, help center, and AI-based processes
- Close cooperation with experienced colleagues from IT, project management, and sales
AT, DE + 1 more