Client Relationship Director, Safety Services Specialist

When our values align, there's no limit to what we can achieve.

At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do.

Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference.

The Client Relationship Director, Safety Services Sales will work closely with Commercial Operations, SBU Delivery, Solutions Consultants, and Clients and Partners.

• Responsible for identifying, targeting, and securing new business across Parexel’s Enterprise clients, specifically for pharmacovigilance and late phase safety services, through professional, consultative, proactive sales activities directed at decision-makers and decision influencers
• Anticipate client questions; uncover clients’ unique needs and become the focal point for discussing, representing and selling Parexel’s safety solutions
• Lead proposal strategy and development in collaboration with Business Operations to ensure client needs are addressed and resourcing/pricing is appropriate to win the business and meet margin targets
• Drive the entire sales process and ensures smooth transition to delivery
• Maintain close relationships with delivery teams for identification of new opportunities to ensure account growth
• Collaborate with marketing, inside sales, Solution Consultants, and commercial operations to obtain thorough knowledge of the competitive landscape and high priority opportunities.
• Aggressively pursue awareness of competitive activities, positioning and pricing, which includes specific reasons for awards and non-awards
• Execute on your assigned territory/account sales strategy to gain market share and build high levels of customer satisfaction and loyalty

We are looking for someone who has a proven sales track record of achieving/surpassing sales goals

• Ability to work independently and as team player; including complex, dynamic teams
• Excellent business/industry awareness and a thorough understanding of industry trends and impact on the business
• Strong consultative skills
• Solid understanding of commercialization and the principles of drug discovery and development
• Excellent analytical skills in assessing and interpreting customer business data
• Demonstrated ability to build relationships and to communicate at senior management level
• Demonstrated ability to influence others internally and externally
• Ability to establish and maintain effective working relationships with coworkers, managers, clients and customers
• Ability to maintain demanding timelines
• Adaptability and flexibility to changing priorities
• Demonstrated ability to work creatively in a fast-paced environment
• Attention to detail and ability to work simultaneously on multiple priorities

Qualifications:

• Proven sales track record of achieving/surpassing sales goals
• Ability to work independently and as team player; including complex, dynamic teams
• Excellent business/industry awareness and a thorough understanding of industry trends and impact on the business
• Strong consultative skills
• Solid understanding of commercialization and the principles of drug discovery and development
• Excellent analytical skills in assessing and interpreting customer business data
• Demonstrated ability to build relationships and to communicate at senior management level
• Demonstrated ability to influence others internally and externally
• Ability to establish and maintain effective working relationships with coworkers, managers, clients and customers
• Ability to maintain demanding timelines
• Adaptability and flexibility to changing priorities
• Demonstrated ability to work creatively in a fast-paced environment
• Attention to detail and ability to work simultaneously on multiple priorities
• Willingness to travel 50% of time as client needs dictate

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Experience and Education

• Prior Experience in B2B sales role in a CRO selling safety services required
• Experience with late phase services highly desirable
• BS degree required; advanced degree preferred.

EEO Disclaimer
Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.