Manager, Cloud Infrastructure

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description:

As the Manager, Cloud Infrastructure, you will be part of the global team and lead a team of local cloud administrators responsible for supporting and evolving the infrastructure that powers our SaaS products. This is a highly technical, hands-on leadership role for someone who thrives in dynamic environments and can balance engineering execution with people leadership. You will play a pivotal role in our cloud strategy, ensuring reliable, secure, and scalable infrastructure across a "follow-the-sun" support model. You should be comfortable working across time zones, guiding cloud integration efforts for M&A activity, and jumping in to resolve complex technical challenges alongside your team.

Position Location: AU -Remote or On-Site

Reports To: Sr. Manager Cloud Infrastructure

What We’re Looking For:

• Proven technical leader with a minimum of 10+ years in cloud infrastructure roles, including at least 3 years of people leadership experience
• Strong experience managing both cloud-native and on-premises infrastructure with a solid understanding of storage, networking, and server hardware
• Proven background in Infrastructure-as-Code (IaC), particularly Terraform
• Experience managing Kubernetes clusters and containerized workloads at scale
• Solid understanding of CI/CD, observability, incident management, and resilience engineering
• Hands-on skills in PowerShell, Python, or Bash
• Familiarity with monitoring tools like Datadog, New Relic, Uptime.com
• Demonstrated experience with M&A cloud integration
• Strong project management and cross-functional collaboration capabilities
• Comfortable working in a distributed global team

Unleash your potential: What you will be doing and owning:

• Lead, coach, and grow a high-performing global infrastructure team
• Oversee the installation, maintenance, monitoring, and upgrading of servers, storage, and networking equipment
• Ensure the reliability, performance, and security of on-premises and cloud-based infrastructure
• Manage incident response processes, including root cause analysis and postmortems
• Lead vulnerability management efforts and coordinate with Security teams on remediation
• Implement and manage disaster recovery and backup solutions for critical infrastructure and services
• Drive automation of infrastructure provisioning and operations using IaC
• Partner with DevOps, Engineering, and Security teams to ensure operational excellence
• Own cloud and infrastructure integration during mergers and acquisitions
• Participate in budgeting, tooling decisions, and infrastructure roadmap planning

Interview Process:

Interview #1: Phone Screen with Talent Acquisition Team

Interview #2: Video interview with the Hiring Manager (via MS Teams)

Interview #3: Video interview with the Team (via MS Teams)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.