Account Manager (Mid-Senior)

What’s in store for you:

Your day-to-day:

• Own the success of our business customers of various sizes;

• Engage in day-to-day communications with customers to ensure we are maximizing their business value;

• Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio;

• Ensure a seamless experience for the customer during product adoption and deployment;

• Work on customer agreements and renewals;

• Manage your opportunity pipeline and at-risk accounts;

• Engage in Strategic Account Management activities;

• Proactively identify team process improvements and contribute to projects to refine it;

• Go on business trips and visiting your clients (when applicable).

Your skills & experiences:

Several years of experience leading customer engagements with a proven track record of delivering positive results for customers;

Strong relationship management and problem-solving skills;

Excellent written and verbal English communication skills;

Creativity and an out-of-the-box thinking approach;

Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.

Nice to have:

Experience working with international B2B clients;

Prior experience in the technology sector;

Strategic Account Management experience.

Salary:

Gross salary: 11000-19000 PLN/month + bonuses. Keep in mind that we are open to discussing a different salary based on your skills and experience.
To support your professional growth and make you feel taken care of, we’ve put together an expansive benefit package. It covers learning, well-being, celebration, and much more — learn all about it here.

Up for the challenge? Let’s talk!