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Owner.comOW

Senior DevOps Engineer

Owner.com is a software-as-a-service company providing an all-in-one digital platform for independent restaurants to manage their online presence, offering tools for online ordering, website building, marketing automation, and customer relationship management. [5, 7, 8, 31] The company aims to help local businesses increase sales, save on fees, and retain customer data. [5, 8, 28]

Owner.com

Employee count: 51-200

Salary: 190k-240k USD

United States only

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👋 About Owner.com
Owner is the AI growth system for local restaurants.
Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.
Owner is like having an army of engineers and marketers on your side, just like the big chains.
🌎 Our vision
We’re starting by helping independent restaurants succeed online.
But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive.
Once we nail the solution for restaurants – we’ll scale it into every other local business type.
In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age.
🚀 Our traction
Since 2020, we've generated tens of millions in revenue and processed over half a billion dollars of online orders. 1 in 5 Americans have used an Owner.com website.
More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees.
Our team
Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe.
We’ll be scaling even faster in 2026 to keep pace with our customer growth.
🌆 Where we work
Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location.
We’re looking for a Senior DevOps Engineer to help evolve and operate Owner’s cloud and deployment platform as we continue to scale. This is a senior individual-contributor role with broad ownership across infrastructure, CI/CD, Kubernetes, and developer enablement.
You’ll work closely with product engineering teams to understand where friction lives today, then design systems that remove it tomorrow. This role sits at the intersection of reliability, security, and developer productivity, owning not just uptime, but the quality of the developer experience that produces it.

💥 The impact you will have

  • Design, build, and operate the core infrastructure that powers Owner’s engineering organization, with an emphasis on reliability, security, and ease of use.
  • Own and evolve our Kubernetes-based platform on AWS, improving how services are deployed, scaled, monitored, and secured in production.
  • Build and maintain CI/CD pipelines that are fast, reliable, and easy to reason about by reducing deploy risk while increasing developer confidence and velocity.
  • Focus deeply on developer experience: identifying pain points in local development, testing, deployment, and observability, then replacing manual or error-prone workflows with self-service tooling and automation.
  • Partner closely with application engineers to set clear patterns and golden paths for how services are built and run at Owner, balancing flexibility with strong, opinionated defaults.
  • Strengthen our approach to operational excellence by improving monitoring, alerting, incident response, and post-incident learning.
  • Help embed security into our infrastructure and delivery pipelines, ensuring best practices are automated and invisible.

✅ What we’re looking for

  • Deep experience operating production systems in the cloud, particularly on AWS, and comfort owning infrastructure that supports critical customer-facing workloads.
  • Strong experience with Infrastructure as Code, ideally using Terraform, to define, version, and manage cloud infrastructure and platform resources in a repeatable, auditable way across environments.
  • Worked extensively with Kubernetes in real-world environments, including deploying, operating, and troubleshooting services at scale.
  • Strong hands-on experience building and maintaining CI/CD pipelines and understand how small workflow decisions can dramatically impact developer velocity and reliability.
  • Empathize deeply with developers. You’ve felt the pain of slow builds, brittle deploys, unclear ownership, and noisy alerts—and you’re motivated to eliminate those problems through good system design.
  • Think in terms of platforms and leverage: building tools and abstractions that make the right thing easy and the wrong thing hard, rather than relying on documentation alone.
  • Comfortable navigating ambiguity and taking ownership of loosely defined problems, shaping them into concrete systems, standards, and outcomes.
  • Communicate clearly and pragmatically, especially when working across teams with different priorities and levels of infrastructure expertise.

🏆 Pay and benefits

  • The estimated base salary range for this role is $190K - $220K (senior level) or $220-$240K (staff level) depending on experience and location. Additionally, our offer includes a generous pre-IPO equity package.
  • Other benefits include comprehensive health coverage, work from anywhere, unlimited PTO - plus extra fun perks!

🚩 Notice - Employment Scams

Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address.
We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by scammer, please mark the communication as "phishing" or “spam” and do not respond.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Salary

Salary: 190k-240k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Owner.com

Learn more about Owner.com and their company culture.

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Owner.com, Inc. is an American software-as-a-service (SaaS) company that provides a comprehensive digital platform for independent restaurants to manage and grow their online presence. [5, 8, 31] Founded in 2020 by Adam Guild and Dean Bloembergen, and headquartered in Palo Alto, California, the company was formerly known as ProfitBoss and Placepull. [3, 5] Owner.com's mission is to empower local business owners, starting with restaurants, to succeed in an increasingly digital world by providing them with the technology and marketing capabilities typically available only to large chains like Domino's or Chick-fil-A. [7, 18, 20, 24]

The platform offers an all-in-one solution that includes a website builder, an online ordering system, customer relationship management (CRM) tools, marketing automation, a branded mobile app generator, and tools for managing delivery operations and recruitment. [5, 7, 20, 31] This integrated approach helps restaurants increase direct sales, save on fees often associated with third-party delivery apps, and retain ownership of their customer data. [5, 8, 28] Owner.com focuses on optimizing restaurants' online search visibility through localized search engine optimization (SEO) and offers AI-powered tools, such as an AI-enabled email marketer, to create personalized marketing campaigns. [5, 18, 31] The company emphasizes driving profitable sales growth for its clients, with reported average increases in online order volume of over 30% within the first year for restaurants using the platform. By 2022, Owner.com was operating in 49 states in the United States, serving over 1,500 restaurants, and has since grown to support thousands of establishments. [5, 20] The company has a strong focus on customer success, offering 24/7 support and month-to-month pricing without long-term contracts. [28, 33]

Owner.com has secured significant funding to fuel its growth, including a $15 million Series A round in March 2022, a $33 million Series B round in January 2024, and a $120 million Series C round in May 2025, reaching a valuation of $1 billion. [5, 18, 27, 31] The company's vision extends beyond restaurants, with plans to support other types of local businesses such as salons, grocers, and gyms. [22, 24] The platform is designed to be user-friendly, requiring no coding or extensive marketing knowledge from restaurant owners. Owner.com aims to level the playing field, enabling independent businesses to compete effectively against larger corporations by providing them with sophisticated yet accessible digital tools and strategies. [18, 28]

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