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Outsource AccessOA

Senior Executive Assistant

Outsource Access redefines how businesses scale by addressing growth and profitability challenges through their unique outsourcing solutions.

Outsource Access
United States only

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Position Summary

As the Executive Assistant (Right Hand to the CEO), you will act as a strategic operational partner — managing complex workflows, internal and external communications, and dynamic priorities. You will help bring order to high-velocity, high-stakes situations, anticipating needs and ensuring that leadership can focus on mission-critical work. You’ll be trusted to hold space in ambiguity and instill systems and structure where needed.

Key Responsibilities

Executive Support & Workflow Management
  • Inbox & Task Triage: Handle high volumes of email, DMs, and task requests — triage, prioritize, and act without dropping any items.

  • Proactive Prep: Stay ahead of leadership by prepping and surfacing relevant materials, reminders, and context before meetings or deadlines.

  • Calendar Mastery: Maintain a constantly changing calendar with frequent adjustments, rescheduling, and reprioritization.

  • Actionable Synthesis: Translate scattered, real-time communications into focused, digestible action plans.

  • Operational Structure: Develop and maintain systems, checklists, templates, and playbooks to reduce chaos and increase repeatability.

Strategic Communications & Stakeholder Relations
  • Gatekeeping: Serve as the primary gatekeeper, managing access to internal teams, clients, partner organizations, and external stakeholders.

  • Drafting & Editing: Draft, proof, and refine professional emails, decks, briefings, and written communications on behalf of leadership.

  • Loop Closure: Track, follow up, and close open loops delegated by leadership across teams and projects.

  • Record Keeping: Keep meticulous records of meetings, decisions, correspondence, and contexts to maintain continuity.

Project & Task Management
  • Pipeline Management: Manage task pipelines, deliverables, and dependencies — ensuring that priorities stay aligned and deadlines are met.

  • Meeting Facilitation: Participate in strategy, planning, or leadership meetings; capture notes, request clarity, and ensure execution of action items.

  • Problem Solving: Identify obstacles, resource gaps, or process blockages and propose solutions proactively.

Travel & Event Logistics
  • Agile Planning: Plan travel logistics (air, ground, accommodation) with agility for last-minute changes.

  • Briefing & Research: Prepare briefing materials, itineraries, contingency plans, and pre-visit research for leadership.


Requirements

Qualifications & Skills
  • Experience: 3–5+ years of experience supporting CEOs, founders, or senior executives in dynamic environments.

  • Adaptability: Success in fast-paced, high-pressure environments with shifting priorities.

  • Tech Savvy: Advanced skill level in Microsoft Office Suite, Outlook, Teams, and project management tools (e.g., ClickUp, Asana, Notion).

  • Platform Mastery: Hands-on use of task/project management platforms and the ability to enforce structure.

  • Communication: Excellent written and verbal communication — ability to craft clear, concise messaging on behalf of leadership.

  • Critical Thinking: Strong analytical skills — able to distill complexity into direction and next steps.

  • Attributes: Autonomy, resourcefulness, adaptability, and rigorous attention to detail.


Benefits

Why You’ll Love Being Part of the Team
You’re not just taking a job — you’re stepping into a role where your growth, security, and peace of mind actually matter. Here is the total package we’ve built for you:
Your Wellness & Security
  • Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
  • Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
  • Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
  • Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
Your Financial Rewards
  • Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
  • Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
  • 13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.
Financial Flexibility: We provide a Virtual Credit Line and ReadyCash—giving you a seamless way to handle expenses and an accessible financial safety net for emergencies.

About the job

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Posted on

Job type

Full Time

Experience level

Experience

3 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Outsource Access

Learn more about Outsource Access and their company culture.

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Outsource Access redefines how businesses scale by addressing growth and profitability challenges through their unique outsourcing solutions. They distinguish themselves as a managed outsourcing and virtual services firm providing trained staff from the Philippines. The company has created the "OA Playbook," which is a customized operational manual for each client, ensuring clarity and process documentation. This Playbook is essential for maintaining operational consistency while allowing clients to focus on their core business needs.

They boast extensive experience across various industries, having supported internal business functions for over 300 clients. Outsource Access is committed to an innovative model that emphasizes customer focus, operational efficiency, and long-term partnerships. Unlike traditional BPO services, their model fosters integration between clients and outsourced staff, thus facilitating seamless workflow. This approach helps eliminate typical outsourcing challenges such as lack of communication, missed deadlines, and subpar service delivery.

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