Brazil onlyOrca Security is a global cloud security innovation leader seeking a driven and talented Customer Success Manager to join their CS team in Brazil. As a highly-motivated team-player, you will partner with customers to meet their security objectives, adopt their solution, understand the value of their investment, and expand their product footprint.
Requirements
- Managing the entire Customer Journey for an assigned portfolio of Customers.
- Partnering with Customer Success Engineers to identify and drive customer objectives, operationalization, outcomes and value.
- Defining and executing Customer Success Plans that drive both adoption and value.
- Being a trusted advisor for customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer.
- Identifying risks, managing escalations, and collaborating cross-functionally within Orca.
Benefits
- Diverse and inclusive company culture
- Opportunities for growth and professional development
- Competitive salary and benefits package
- Employee relocation assistance (if sponsored)
- Professional development opportunities
