United States onlyOrb is redefining billing software, turning complex billing into a strategic driver of growth. We're looking for a Solutions Architect to bridge technology and business strategy, helping customers navigate billing and monetization issues.
Requirements
- 3+ years of experience in a technical customer-facing role
- Clear written and verbal communication, especially around technical concepts
- Previous experience partnering with sales, product management, customer success to build process and repeatable motions
- Demonstrated ability to design and implement technical solutions that address complex business challenges through a value-selling lens
- Excellent ability to translate technical concepts into non-technical language and vice versa
- Strong empathy and understanding of customer needs, with a proven track record of building and maintaining strong customer relationships
- Continuous learning and staying curious about new technologies and methodologies
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
Benefits
- Excellent medical, dental, and vision insurance
- One Medical membership
- Unlimited PTO plus an additional week off between Christmas and New Year’s
- 401k plan
- 16-week paid parental leave with equity vesting
- Commuter stipend
- Catered lunches in the office
- Annual learning & development stipend
- Meaningful equity in the form of stock options
