Business Operations Coordinator | Remote
Apply here:www.operationsarmy.com/application
Job Summary
We are seeking a highly organized and detail-oriented Business Operations Coordinator to support core operational workflows across client onboarding, billing coordination, contract administration, and internal systems support.
This role plays a key part in ensuring smooth client experiences, accurate operational processes, and strong internal organization. You will work cross-functionally with internal teams while maintaining professional communication with clients. This is a client-facing role requiring strong written English skills, attention to detail, and the ability to manage multiple workflows simultaneously.
Key Responsibilities
- Support end-to-end client onboarding processes and ensure smooth transitions
- Coordinate billing workflows, invoicing, and accounts receivable tracking
- Assist with contract preparation, organization, and documentation management
- Maintain and update CRM systems and internal operational tools
- Monitor workflows and ensure timely and accurate completion of tasks
- Communicate professionally with clients and internal stakeholders
- Identify process inefficiencies and recommend improvements
- Ensure data accuracy and proper documentation across systems
Qualifications
- Strong organizational and project coordination skills
- Excellent written and verbal English communication
- Comfortable working in a client-facing environment
- Detail-oriented with strong accountability and follow-through
- Ability to manage multiple workflows and priorities
- Experience with CRM and operational tools preferred
- Familiarity with automation tools is a plus (Zapier, Make, n8n)
Tools & Systems
Google Workspace, Slack, HubSpot, Ignition, Zapier, Make (Integromat), n8n, CRM platforms, billing systems, workflow automation tools
Work Setup
- 100% Remote
- Must be available during US business hours
