Director, Market & Service Development

OnTrac is a logistics company specializing in last-mile e-commerce delivery services across the United States. Formed by the merger of LaserShip and OnTrac, it provides a transcontinental network that offers faster transit times and cost savings for retailers.

OnTrac

Employee count: 5000+

Salary: 156k-234k USD

United States only

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OnTrac is hiring a Market & Service Development Director to lead the identification, evaluation, and commercialization of market opportunities and service enhancements across OnTrac's portfolio.

Requirements

Bachelor’s degree or equivalent experience
8–12 years of experience in ecommerce logistics, parcel, last mile, transportation, or related market-facing roles
Demonstrated experience working across Commercial, Operations, IT, Pricing/Finance, and customer-facing teams
Strong experience developing business cases, market rationales, positioning, and executive recommendations
Proven ability to work directly with large customers, strategic partners, and senior external stakeholders
Experience in U.S. ecommerce parcel delivery, last-mile logistics, or related services/technologies preferred
Ability to travel occasionally as needed (<20%)

Benefits

Medical, Dental, and Vision insurance; HSA and FSA options
Life and Disability coverage (basic and voluntary)
Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
Competitive benefits and 401(k) with company match
Referral Bonus Program - Up to $500 per referral!
Paid Time Off including Holiday pay
Employee Assistance Program & a Safe and clean work environment

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About the job

Apply before

Jul 11, 2026

Posted on

May 12, 2026

Job type

Full Time

Experience level

Director

Salary

Salary: 156k-234k USD

Location requirements

United States

Hiring timezones

United States +/- 0 hours

About OnTrac

Learn more about OnTrac and their company culture.

View company profile

OnTrac is a leading logistics and last-mile delivery provider in the United States, formed through the strategic merger of LaserShip and OnTrac Logistics. The company specializes in e-commerce parcel delivery, offering a cost-effective and faster alternative to national carriers for retailers and direct-to-consumer brands. With a unified transcontinental network, OnTrac connects the East and West Coasts, providing extensive coverage that reaches approximately 80% of the U.S. population across 31 states and Washington, D.C. The company's infrastructure is designed to meet the evolving demands of the modern supply chain, ensuring speed, precision, and reliability for high-volume shippers.

The organization leverages advanced technology to optimize its operations, including proprietary sorting systems, route planning software, and visual proof of delivery to enhance the customer experience. OnTrac's services are tailored to support the growth of e-commerce businesses by reducing transit times and shipping costs. The company operates a vast hub-and-spoke network comprising sorting centers and delivery branches, supported by thousands of delivery professionals. By focusing on residential e-commerce delivery, OnTrac enables retailers to maintain competitive advantages in a rapidly changing market, prioritizing flexibility and efficiency in every shipment.