United States onlyThe Senior Auto Property Adjuster is responsible for handling complex and high exposure to auto property damage claims from initial assignment through final resolution. This role requires advanced technical expertise, strong investigation skills, and the ability to manage claims involving significant damages, liability disputes, or litigation. The Senior Adjuster serves as a subject matter expert, supports less experienced adjusters, and ensures claims are handled efficiently, accurately, and in compliance with policy provisions and regulatory standards.
Your Impact:
- Investigate, evaluate, and resolve complex auto property damage claims, including total losses, multi vehicle accidents, and claims involving disputed liability.
- Review coverage, determine liability, and assess damages through thorough investigation, documentation review, and collaboration with appraisers, vendors, and legal counsel.
- Negotiate settlements with claimants, attorneys, and third parties to reach fair and timely resolutions.
- Manage claims involving litigation by partnering with defense counsel, attending mediations or depositions as needed, and ensuring proper documentation and strategy.
- Ensure all claims are handled in accordance with company guidelines, state regulations, and industry best practices.
- Identify potential fraud indicators and escalate concerns appropriately.
- Maintain accurate and detailed claim file documentation, including notes, evaluations, and correspondence.
- Monitor claim trends and provide feedback to leadership on process improvements or emerging risks.
- Serve as a resource and mentor to junior adjusters by providing guidance, training support, and technical expertise.
- Collaborate with internal teams such as underwriting, risk management, and customer service to support overall claims operations.
Successful Candidate Will Have:
- Bachelor’s degree in business, Insurance, or a related field preferred, or equivalent work experience.
- Five or more years of experience handling auto property damage claims, including complex or high severity files.
- Two or more years of experience managing litigated claims.
- Strong knowledge of auto policies, coverage interpretation, and state specific regulations.
- Demonstrated ability to investigate, evaluate, and negotiate complex claims effectively.
- Proficiency in claims management systems and standard business software.
- Ability to manage a high volume of claims while maintaining attention to detail and quality.
- Professional designations such as AIC, CPCU, or similar are a plus.
- Experience handling claims across multiple jurisdictions is preferred.
- Prior experience mentoring or training other adjusters is a plus.
About One80:
One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform that offers deep specialization, scale, and innovation across wholesale brokerage, program administration, and specialty insurance. With more than 7,000 professionals worldwide and a collective portfolio exceeding $18 billion in premium placed in 2024, our combined organization delivers a diverse trading platform for insurance carriers as well as expanded access and niche solutions for brokers and customers navigating complex and hard-to-place risks. The platform combines entrepreneurial culture with operational excellence to deliver tailored solutions and long-term value across the insurance ecosystem.
Pay Range:
$64,800 - $85,000 AnnualThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for this role.
One80 Intermediaries is an equal opportunity workplace and is committed to ensuring equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.
Learn more about working at One80 Intermediaries by visiting our careers page: www.one80.com/careers.
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