United States onlyAbout Offprem Technology
We are a team of talented, highly skilled professionals in Salesforce consulting. Our consultants are some of the best in the industry and focus on all Salesforce, all the time. We’ve been around since 2016 and although we are headquartered in Indiana, we are remote friendly and hire across the United States. Whether you are an experienced consultant or you are interested in starting a career in the Salesforce ecosystem, we want to hear from you! Interested? Keep reading to see if this role is right for you!
About the Role
The Manager, MuleSoft Delivery is a critical "player-coach" leadership role responsible for the successful execution of enterprise integration projects, managing client relationships, and driving delivery excellence within our MuleSoft practice. This leader will balance strategic practice oversight with hands-on client delivery, overseeing resource assignments for inbound projects, managing a blended team of onshore staff and global contractors, and acting as the primary Solution Architect for high-priority accounts.
Responsibilities
Client Delivery & Solution Architecture
- Act as the primary, hands-on Solution Architect for select high-priority and large-scale client engagements.
- Maintain a billable utilization target while effectively balancing practice management and oversight responsibilities.
- Serve as a technical manager and escalation point across various MuleSoft projects to ensure solutions are scalable, secure, and aligned with client business objectives.
Practice Operations & Oversight
- Oversee inbound MuleSoft projects, ensuring seamless onboarding, technical alignment, and execution.
- Manage resource assignments, strategically matching the right talent (onshore and global contractors) to specific project needs and phases.
- Drive delivery excellence, establish best practices for enterprise integration, and support project-level health and timelines.
- Collaborate with sales and leadership teams to support scoping and technical requirements for new engagements.
Global Team Management & Mentorship
- Lead, mentor, and manage a geographically dispersed delivery team, consisting of onshore employees and global contractors.
- Foster a collaborative, high-performance culture across distributed teams, ensuring strong communication and technical alignment.
- Provide technical guidance, architectural reviews, and continuous feedback to team members to elevate the overall capability of the practice.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.
- 5+ years of experience in enterprise integration, architecture, and client-facing technology consulting.
- Proven track record of managing and delivering full-lifecycle enterprise integration projects within the MuleSoft ecosystem.
- Demonstrated experience mentoring and/or directly managing distributed teams, preferably including global contractors.
- Strong ability to operate as a "player-coach," balancing strategic practice operations with billable, hands-on architectural delivery.
- Excellent client-facing communication skills, with the ability to translate complex technical concepts into business outcomes.
- Preferred: Active MuleSoft certifications (e.g., MuleSoft Integration Architect or similar) are a strong plus.
Authenticity & Verification Notice
As a client facing organization we value integrity and authenticity throughout our hiring process.
Candidates may be asked to validate technical knowledge, experience, education, and certifications through structured assessment and credential verification prior to hire.
*Offprem Technology provides equal employment opportunities to all employees and applicants for employment without regard to race, color, gender, sexual orientation, gender identity, religion, national origin, age, disability, genetic information, or protected veteran status.
