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Lead Forward Deployed Engineer

Ocrolus is a document AI platform that enables faster and more accurate financial decision-making for lenders.

Ocrolus

Employee count: 501-1000

United States only

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

About the Role:

We’re looking for a Lead Forward-Deployed Engineer (FDE) to join our team and be the bridge between our product and our customers. This is not your standard engineering role, you’ll be out in the field, working directly with clients, writing production code, and helping them reimagine how they run their business with our platform. You will be working directly with our Account Management team, implementation team and onboarding team. This role reports to the VP of Account Management.

As an FDE, you’ll wear a lot of hats: engineer, architect, problem-solver, and trusted advisor. One day you might be prototyping a custom integration; the next, you’re running a proof-of-value with a C-suite exec; the next, you’re feeding back product insights that shape the roadmap. If you like variety, ownership, and making real-world impact, you’ll love this role.

What You’ll Do:

  • Embed with customer teams to understand their workflows and pain points in the Mortgage, SMB and Consumer lending space
  • Design and deliver technical solutions, APIs, microservices, data pipelines, and integrations that solve real business problems.
  • Write and ship production code across the stack (Python, Java, Go, TypeScript/React).
  • Run proof-of-concepts and proof-of-value engagements that demonstrate ROI fast.
  • Troubleshoot gnarly technical issues in live environments and get things back on track.
  • Partner with the Account Management and Product teams to deliver value, and influence the roadmap.
  • Travel occasionally (~30–50%) to customer sites and industry events

What You’ll Bring:

  • 5+ years of experience in software engineering, solutions engineering, or technical consulting.
  • Strong full-stack engineering chops, you can design, build, and ship scalable systems.
  • Backend: Java, Python, Go, microservices, APIs, distributed systems.
  • Frontend: React/TypeScript.
  • Database skills (Postgres, MySQL, data modeling).
  • Hands-on experience with cloud (AWS/GCP/Azure), containers, CI/CD.
  • Comfortable talking to execs and engineers alike; you can translate between business and tech.
  • Thrive in fast-paced, ambiguous environments where you figure it out and get it done.

Nice to Have:

  • Background in fintech, mortgage lending, or financial workflows.
  • Experience with SaaS integrations or loan origination systems.
  • Exposure to AI/ML or generative AI.

Why You’ll Love It Here:

  • You’ll have ownership from day one, our FDEs lead projects end-to-end.
  • You’ll work directly with customers and see the immediate impact of what you build.
  • You’ll shape the product by bringing the voice of the customer straight to engineering.
  • You’ll get the best of both worlds: building like an engineer + solving problems like a consultant.
  • And most importantly, you’ll be part of a fast-moving team where your work actually matters.

Life at Ocrolus

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values: Empathy – Understand and serve with compassion
Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded
Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.

About the job

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Posted on

Job type

Full Time

Experience level

Senior
Manager

Location requirements

Hiring timezones

United States +/- 0 hours

About Ocrolus

Learn more about Ocrolus and their company culture.

View company profile

What began as an idea in a parent's kitchen has blossomed into a transformative force in the financial technology sector. Ocrolus was founded in 2014 by Sam Bobley, who, at the age of 22, embarked on a journey to solve a significant challenge in the financial industry: the manual and error-prone process of analyzing financial documents. The initial spark for Ocrolus came from the convoluted world of Medicaid application processing, where the sheer volume of financial paperwork created massive inefficiencies. This firsthand observation of a broken system fueled the creation of a platform that could automate and bring precision to document-driven workflows. The company's early days were characterized by a relentless drive to build a technology that could read and understand financial documents with unparalleled accuracy, a stark contrast to the existing OCR solutions that fell short.

Today, Ocrolus stands as a leader in AI-driven document automation, serving a diverse clientele that includes some of the biggest names in fintech, mortgage lending, and banking like PayPal, SoFi, and Plaid. The company's innovative approach combines the power of artificial intelligence with a human-in-the-loop verification process, ensuring over 99% accuracy in data extraction. This unique fusion of machine intelligence and human oversight has become the cornerstone of their success, enabling lenders to make faster, more informed, and more confident credit decisions. From its humble beginnings, Ocrolus has grown into a global team with a strong presence in New York City, empowering financial institutions to level the playing field for borrowers by providing expanded access to credit at a lower cost. The journey from a kitchen table startup to a key player in the digital lending ecosystem is a testament to the company's unwavering commitment to innovation, accuracy, and its mission to revolutionize financial services.

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Ocrolus

Company size

501-1000 employees

Founded in

2014

Chief executive officer

Sam Bobley

Employees live in

View company profile

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