G11/20 TPB O - eCommerce Manager

Real opportunities. Real impact. Your career, redefined.

(NOTE: A human reviews every application at Oceans, so please apply for only one position and only once a year—if you're a better fit for another role, we’ll route your application accordingly and if we’re not quite ready for you, we’ll reach back out later).

At Oceans, we believe that talent knows no boundaries. That’s why we connect the best and brightest professionals with career-defining opportunities that challenge, inspire, and accelerate their career growth. Our community, whom we call Divers, don’t just work—they dive deep, solve complex challenges, and make a real impact with global industry leaders. And in doing so, they don’t just support bold ideas - they expand their skills, broaden their expertise, and grow their careers.

We’re hiring an E-Commerce Manager (B2B Shopify) to join a fast-growing Canadian distributor operating multiple B2B and D2C e-commerce storefronts. The company is scaling rapidly with ambitious goals to modernize its digital platforms, enhance customer experience, and expand its online revenue channels.

This is a hands-on, execution-driven role where you’ll manage daily store operations, oversee Shopify Plus migration projects, drive digital adoption, and deliver roadmap initiatives spanning loyalty, AI-driven merchandising, and CRM optimization. If you’re someone who thrives in high-ownership, fast-paced environments and loves bringing structure to growth, this role is designed for you

Accountability

As the E-Commerce Manager, your success will be measured by your ability to deliver projects on time, optimize B2B and D2C operations, and drive measurable improvements in site performance and customer adoption. You’ll bridge strategy and execution—turning plans into tangible outcomes that directly impact business growth.

Here’s how you’ll make an impact:

Store & Platform Operations (B2B & D2C)

• Oversee daily operations for multiple e-commerce storefronts, primarily B2B.
• Ensure all product listings, pricing, attributes, and content are accurate and aligned with trading priorities.
• Collaborate with Customer Service and Operations teams to manage site changes that impact fulfillment or CX.
• Support the rollout and optimization of Shopify Plus features.

Project & Program Management

• Translate high-level e-commerce strategies into actionable project roadmaps with milestones, owners, and KPIs.
• Drive the execution of key initiatives, including:
• Shopify Plus platform migration
• B2B optimization (smart reordering, automated checkout workflows)
• Loyalty program launches (B2B & D2C)
• Digital adoption campaigns to increase online order share
• Manage project cadences, including standups, reporting, and issue tracking.

Email / CRM & Lifecycle (Klaviyo)

• Manage B2B and D2C lifecycle campaigns, including win-back and reorder flows.
• Coordinate with Marketing to align messaging with revenue and product adoption goals.
• QA all campaigns for accuracy in segmentation, tracking, and offers before launch.

Analytics, Reporting & Data Connections

• Track site and campaign performance using Google Analytics and Power BI dashboards.
• Support data accuracy and KPI reporting across Shopify, Klaviyo, and other connected systems.
• Build and validate reports to inform decision-making and revenue forecasting.

AI, Innovation & Tooling

• Support experimentation with AI-driven merchandising, personalization, and customer experience tools.
• Translate high-level ideas into scoped tests and measurable results.

Cross-Functional & Vendor Coordination

• Collaborate with Marketing, Sales, Finance, and IT/BI teams to ensure alignment across projects.
• Manage external vendors and agencies, keeping deliverables on schedule and within budget.

Colleagues

You’ll report to the Director of E-Commerce and collaborate daily with cross-functional partners across marketing, operations, and IT.

At Oceans, you’ll also receive guidance and support from our Operations Manager, who will help you succeed in the role and ensure that you’re continuously growing and developing in your career.

Skills & Qualifications

At Oceans, we believe in T-shaped individuals — those who bring deep expertise in one area, paired with broad curiosity and interests.

As an E-Commerce Manager (B2B Shopify), your vertical focus will be in managing B2B e-commerce operations and Shopify administration, while your horizontal strengths will include project management, collaboration, and CRM execution.

To excel in this role, you should have:

• Experience: 3–6 years in e-commerce management, with strong B2B exposure.
• Technical Skills: Proficiency with Shopify (Shopify Plus preferred) and hands-on comfort configuring stores, products, and apps.
• Project Management: Ability to manage multiple workstreams, prioritize deliverables, and communicate status effectively.
• CRM & Email: Experience using platforms like Klaviyo for lifecycle marketing.
• Analytics: Working knowledge of Google Analytics and exposure to Power BI or similar tools.
• Soft Skills: High ownership mindset, attention to detail, and ability to thrive in a fast-paced, ambiguous environment.

Bonus skills:

• Background in wholesale or distribution environments.
• Familiarity with Monday.com, loyalty platforms, or AI-based personalization tools.
• Experience building basic Excel or Sheets-based reports.

Diversity of experience is core to Oceans. You are expected to work inclusively with individuals from a variety of backgrounds, ensuring that both personal and collective dignity are supported.

During the interview process, you’ll have the opportunity to showcase your skills in the following areas:

• E-Commerce Operations: How you’ve managed store performance and product data integrity.
• Project Execution: Examples of roadmap initiatives you’ve led from planning to results.
• CRM & Email Marketing: Your ability to manage lifecycle campaigns and drive engagement.
• Analytics: How you’ve used data to inform decisions and measure growth.
• Cross-Functional Collaboration: How you’ve aligned stakeholders and vendors to meet business objectives.

Role Specifications

This is a remote role, where you will be expected to work a split shift with some overlap with our client’s time zone. You will, however, be expected to be present for in-person training programs during your first 90 days with us. During the offer process, we’ll share more information about our benefits and compensation philosophy, considering both market trends and individual factors.

About Oceans

At Oceans, we build remote teams that connect the world’s top 1% of talent with visionary leaders. With us, you’re not just doing a job—you’re redefining your career with opportunities designed to unlock your potential. We welcome the chance to discuss the complementary parts of our business during your interview process and encourage questions about where we are and where we are going.