We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner.
Requirements
- Candidate should have a minimum of 2+ years’ experience in Chat support that required you to work regularly scheduled shifts.
- Possesses excellent verbal and written communication skills
- Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
- 2+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
- 2+ months of experience in a role that required you to communicate (verbal/written) effectively in a professional/office setting.
- Typing speed of 35 wpm.
- Ready to work in complete night shifts
- Any Graduation with English as a compulsory subject.
- Ability to sit at a desk/remote for extended periods.
- Proficient with MS Office suites and leading CRM tools such as Salesforce
