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NTT DATA Business SolutionsNS

Service Delivery Manager

NTT DATA Business Solutions is a leading provider of SAP solutions, committed to helping businesses innovate and achieve their goals through tailored technology.

NTT DATA Business Solutions

Employee count: 5000+

United States only

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The Service Delivery Manager is responsible for coordinating a team to deliver services with excellence for one or more Strategic Managed Services customers, managing day-to-day delivery, and ensuring overall customer satisfaction.

Requirements

  • Bachelor’s degree in Information Technology or related field of study
  • 8+ years of IT experience
  • 5+ years of SAP and/or ERP experience with support (client or supplier) experience
  • 3+ years of Service Delivery, Account Management, or Project Management experience
  • Experience engaging with senior customer management
  • Project scoping, estimating and planning experience
  • Software Development Lifecycle experience
  • Cross functional SAP or ERP expertise with an ability to talk at a medium to high level across the entire application
  • Experience across multiple industries and/or business functions

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Hiring timezones

United States +/- 0 hours

About NTT DATA Business Solutions

Learn more about NTT DATA Business Solutions and their company culture.

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At NTT DATA Business Solutions, we leverage our extensive industry expertise to be your trusted partner in overcoming digital challenges and understanding the uniqueness of your business. We drive innovation – from advisory and implementation, to managed services and beyond, we continuously improve SAP solutions and technology to make them work for your company – and your people.

Trusted by leading companies around the world to drive growth, we empower midsize and large enterprises to reinvent their business. Join us and discover the limitless possibilities of combining technology with human creativity to solve business challenges. GROW with SAP is the perfect fit for fast-growing businesses with high ambitions. Built on the scalable SAP S/4HANA Cloud Public Edition, it adapts to your business needs as you grow, allowing you to implement exactly what you need -- nothing more, nothing less -- to achieve your business goals.

Tech stack

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NTT DATA Business Solutions

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