United States onlyWelcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future. We are seeking dedicated and detail-oriented Scheduling Escalations and Reschedules Advisors to join our team.
Requirements
- Previous experience in a customer service or scheduling role, preferably in a fast-paced environment.
- High school diploma or equivalent; additional qualifications in customer service or related fields are a plus.
- Excellent verbal and written communication skills.
- Familiarity and proficiency using Microsoft Office, web browsers, basic computer competency.
- Strong problem-solving abilities.
- Ability to multitask and manage time effectively.
- High attention to detail and organizational skills.
- Customer-focused with a positive attitude.
- Ability to remain calm under pressure.
- Proactive and self-motivated.
Benefits
- Paid training
