Senior Account Manager

Northern Commerce is seeking a Senior Account Manager to join its Account Management team. The successful candidate will serve as the primary contact for a diverse portfolio of commercial clients and be responsible for fostering long-term client relationships, delivering high-value marketing and digital solutions, and driving year-over-year growth within existing client accounts.

Requirements

• 6+ years of experience in consultative sales, business development, or revenue-focused account management within an integrated marketing, digital, or creative agency
• Demonstrated success growing existing client relationships and achieving revenue or sales targets through strategic account management
• Post-secondary education in marketing, communications, advertising, public relations, or business
• Strong background managing professional client relationships across commercial sectors such as retail, professional services, manufacturing, pharma, or finance
• Experience leading strategic account planning, executive stakeholder engagement, and QBR/ABR presentations
• Proficiency in GSuite; experience with project management tools is an asset
• Proven ability to manage complex projects, budgets, and client expectations while maintaining a high level of professionalism
• Familiarity with digital platforms such as Adobe Experience Manager/Adobe Commerce, Salesforce, Drupal, or WordPress
• Experience delivering and supporting digital marketing & analytic solutions that drive measurable business results
• Demonstrated experience leading persuasive pitch presentations, contract negotiations, and RFP responses, with a proven track record of shaping and closing complex solutions
• Demonstrated accountability for achieving or exceeding assigned revenue or sales targets
• Excellent relationship management skills with the ability to listen, empathize, and communicate clearly
• Ability to travel within North America; valid passport required

Benefits

• Benefits plan, including a Health Spending Account
• Wellness Program & LifeWorks EAP
• Fitness Reimbursement Program
• Vet Care Program
• RRSP Matching
• Profit-Sharing Performance Bonuses
• Endless Professional Growth Opportunities
• Delicious Meals & Company Social Events
• Free Onsite Parking
• Referral Bonus Program
• Flexible work environment
• Allowance to help set up home office